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Edward M. Kennedy Community Health Center, Inc. Nurse Manager in Worcester, Massachusetts

Job Summary :

The Nurse Manager works collaboratively supporting team-based and evidence-based care. Using effective and appropriate communication strategies, the Nurse Manager manages the day-to-day operations of the nursing and medical assistant staff. He/she is responsible for projects to improve operational efficiency. In collaboration with the Training and Development Team, the Nurse Manager ensures the clinical competencies of the nursing and medical assistant staff, fostering high quality patient care and facilitating positive patient outcomes. Time is evenly divided between managing day-to-day operations and practice- and organization-based initiatives.

Essential Functions:

  • Provides direct supervision and effective leadership of staff nurses and medical assistants. Responsible for hiring staff and the clinical and non-clinical performance management of all team members

  • Coordinates all scheduling related to nurses and medical assistants: sick time, vacation requests, coverage, and daily assignments

  • Participates in and is responsible for projects improving operational efficiency of all nursing and medical assistant functions. Includes identifying operational issues, project development, planning, implementation, and evaluation of the project

  • In collaboration with the Training and Development Team, coordinates and participates in training initiatives for staff including unit-specific orientation, annual competency assessments, and continuing educational programs. Is responsible for the implementation of training initiatives through coaching of staff and performance monitoring

  • Oversees clinical work performed by staff and participates in attending to tasks, medication management, referrals, office visit flow, office visit planning, nursing visits, and assisting providers in meeting productivity goals

  • Manages vaccine ordering and tracking

  • Oversees the ordering and stock of clinical supplies

  • Meets and oversees quality, compliance, and regulatory standards

  • Participates in practice- and organization-wide training and quality improvement initiatives

  • Uses and analyzes data to understand practice operations and improve performance

  • Participates in the orientation and mentoring of new clinical staff

    Education and Experience :

  • MA Registered Nurse license

  • Bachelor of Science in Nursing from an accredited college of university

  • 3-5 years of nursing experience, with progressive leadership responsibilities

  • CPR certification

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