APDerm Management, LLC Medical Assistant I in Worcester, Massachusetts
Under the general supervision of the MD or NP, and reporting directly to the Clinical Services Manager, the Medical Assistant shall provide direct and indirect care to our patients in a dermatology healthcare setting. MAs work in collaboration with the physician(s) or other health care provider (s) and other ambulatory support staff with the office location and with other disciplines to deliver quality patient care.
At Adult & Pediatric Dermatology, PC, we are dedicated to creating a caring, professional, patient-centered experience for state-of-the-art medical, surgical, and aesthetic dermatology and dermatopathology. By treating every patient as an individual, we seek to customize a plan of care to match each patient’s needs and priorities. We strive to deliver exceptional dermatologic care by making comprehensive dermatology services available and accessible to our patients within their communities. We support our primary care healthcare providers with easy access and rapid communication. We empower our patients with information to participate in the goal of achieving healthy skin. Our highly trained providers and staff work as a team to provide excellent, coordinated, cost-effective dermatology care.
Our team members enjoy a world-class benefits plan with a broad range of options including:
Medical plans with HMO or PPO options
Healthcare Savings Account (HSA)
401k plan with generous match
Additional benefit options such as short-term disability, accident, Life Insurance
Great career path for Medical Assistants
Employee Referral Bonus Programs
40% off Cosmetic Services and retail products & free Botox
Responsibilities including but are not limited to:· Responsible for Scribing/Documenting office visit on computer for Providers· Ensures that all necessary information and materials are present for clinician prior to the patient visit.· Receives and communicates information through various processes, including (but not limited to) use of computers, Intranet, e-mail, fax, and documentation in patient’s medical record. Follow HIPAA rules and regulations.· Ensure that all appropriate equipment is in good working order at the beginning of the day and that adequate supplies are available for patient procedure/visit. Ensure appropriate levels of supplies and inventory for office needs by utilizing the appropriate request system while understanding the importance of cost containment. · Obtains and electronically records an accurate history of Present Illness; updates patient problem list, allergies, pharmacy, medication list and history of skin cancer as indicated.· Instructs and teaches patients after care for surgical and cosmetic procedures. Ensure patients show understanding and document this in the patient’s chart.· Shows understanding of and can assist with preparation of cosmetic procedures.Clinical Responsibilities include but not limited to,· Escorts patients to the appropriate room, accurately obtains and records history and chief complaint to practice standards. · Prepares patient for the appointment based upon the diagnosis, procedure and or practice protocols. Includes proper dress (gowns), proper set ups for the procedure to be performed etc.· Performs proper pre-visit procedure under the direction of the physician or other health care provider prior to the patient’s visit (suture removal, dressing removal).· Observes and reports any abnormal symptoms or behavior to appropriate licensed personnel.· Organizes and prioritizes daily work tasks to ensure the Physicians/NP's schedule runs smoothly and all patient needs are met.· Utilize standard precautions in room preparation and while assisting with procedures/exams.· Perform appropriate specimen collection (including labeling, ensuring the specimen is in the bottle and practice protocol).· Records and maintains pathology logbook to ensure that all pathology reports have been properly documented.· Provides and reviews appropriate instructions to patients regarding procedures or testing.· Provide patient with written educational material. · Maintain confidentiality and patient rights in interactions with the patient/family and other health care workers.· Performs suture removals, wound cultures, patch testing, phototherapy, and other procedures as directed.· Knowledge of sterile field, instrument packing and sterilization. · Performs proper dosing and mixing of medications: Buffered Lidocaine, Kenalog, Sclerotherapy preparations, Botox- Cosmetic & Hyperhydrosis, etc.· Seeks advice from a provider when needed for treatment adjustment or complications.· Utilizes Team Leader as a resource.· Basic knowledge of cosmetic procedures.Physical Demands· Stand for extended periods of time; push, pull and reach; occasionally bend, sit, stoop and stretch · Have full range of body motion, including handling and lifting of patients · Have the hand-eye coordination and manual dexterity needed to operate medical equipment (e.g. Xtrac Laser) · Have a normal range of hearing and eyesight to record, prepare and communicate appropriate reports; specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus · Occasionally lift and carry up to 50 pounds
Education: High School Diploma or equivalent (GED) required.
Licensure, Certification, Registration: BLS Certification is required or will have to be obtained. Certification as a Medical Assistant preferred.
Skills, Knowledge, & Abilities:
Infectious control, HIPAA, and OSHA knowledge is preferred. Strong interpersonal and customer service skills required to communicate with patients, family members, physicians, and other health care providers, as well as other colleagues in a positive, professional manner. Possesses and displays knowledge of medical terminology. Must possess strong problem-solving abilities and analytical skills to ensure patient’s needs are met. Must possess excellent computer skills to input and retrieve clinical information. Utilize critical thinking and good judgment in performance of tasks. Must possess organizational skills and can multitask. Must be able to prioritize daily assignment to ensure smooth workflow.
Equal Employer Opportunity statement:
APDerm provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, APDerm complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
APDerm and its affiliates expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.