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Edward M. Kennedy Community Health Center, Inc. Health Screener in Worcester, Massachusetts

Summary:

Health Screeners will be the first point of contact for patients and visitors of the organization. Health Screeners are responsible for performing digital temperature screenings and asking health questions to all patients and visitors of the organization upon entering the facilities. The Health Screener promotes social distancing and infection control in the health center while creating a welcoming environment for patients and visitors.

Essential Duties & Responsibilities
  • Ensure all patients, visitors, and vendors are wearing appropriate facial coverings

  • Perform temperature checks and health screening questions for patients and visitors as they enter the facility and document results when needed. Follow the protocol for failed screening

  • Provide general directions/information to patients and visitors

  • Follow and implement protocol related to visitor restrictions

  • Provide customer service ? monitor needs of patients/visitors and workflow of screening area

  • Follow infection control, safety awareness and other organization, company, and program policies

  • Based on location and need, assist with management of the pharmacy line and screening of patients picking up medications

  • Maintain patient confidentiality.

    Education and Experience: ? High School Diploma or GED. ? Communication, customer service and interpersonal skills. ? Patience, flexibility, and adaptability. ? Ability to work both independently and as part of a team. ? Flexibility to work on weekends and national holidays required. ? Bilingual skills preferred. ? Computer literate
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