Visiting Nurse Association of Boston Admissions Coordinator in Worcester, Massachusetts
Office Location:Worcester, MA
Admission Coordinator based in Worcester, MA
Position Summary: Provides exceptional customer service for all incoming contacts from all customers including referral sources such as case managers, physician offices, hospitals, skilled nursing facilities as well as patients and patient families. Responsible for gathering all needed data in order to accept a referral. Alternating weekends and holiday rotation required.
High School Diploma or GED required; Associate's Degree preferred
Medical Assistant or Medical Secretary Certificate preferred
Strong customer service skills
Insurance verification experience preferred
Medical Assistant or Pharmacy Technician experience helpful
Computer skills proficiency
Home care training and healthcare experience preferred
Must have excellent written and verbal communication skills
Schedule:Weekday, Evening and rotating weekend and holiday hours.
About VNA Care:
VNA Care is one of the Commonwealth's largest home health and hospice providers, serving more than 200 communities in Eastern and Central Massachusetts. Our nonprofit includes VNA Care Network, VNA of Boston, and VNA Hospice & Palliative Care. Working together, we provide a full range of home health, palliative, hospice, and community services to patients with a wide range of health care needs. VNA Care focuses on promoting the health and wellbeing of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes, assisted living facilities, and other settings.