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Lahey Health Support Associate, Housekeeping in Winchester, Massachusetts

Welcome To

Winchester Hospital is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.

We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environmentfor all colleagues, where respect is foundational and performance is rewarded.

About the Job



Preferred: High school diploma or G.E.D.


Preferred: Customer service experience

Job Functions:

As part of Guest Services/Environmental Services team, this position:

  • Cleans clinical areas which include, patient rooms, medication and storage areas, hallways and staff areas, waiting areas, utility rooms and restrooms

  • Initiates the seven step cleaning process when cleaning which includes trash/recycling, high dusting, damp wiping, cleaning restrooms, dust mopping, damp mopping, bed making and final room inspection.

  • Restocks paper products, trash bags and soap supplies throughout patient and public areas.

  • Introduces oneself personably to patients and family members when entering a room and explains the purpose of the visit. Represents the hospital professionally by wearing a visible name tag and neat uniform. Is respectful of the patient’s privacy and personal items.

  • Assists with distributing food trays to patients by following appropriate procedures.

  • Updates the bed tracking system, using the pager system to expedite the cleaning of patient rooms upon discharge, transfer, or as necessary to help maximize patient throughput and minimize patient wait times.

  • Communicates with the Service Response Center on a regular basis to accept and close out tasks.

  • Maintains a clutter-free environment by removal/disposal of soiled linen.

  • Assists in emergency situations throughout patient areas following department specific requirements.

  • Monitors and replaces regulated medical waste (red bags/sharps) in patient areas using infectious control procedures.

  • Remove curtains, launder and rehang as needed.


40 hours evenings 3PM-11:30

About Us

The Lahey Model of Care—right care, right time, right place—is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

REQNUMBER: 152417-1A