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Beth Israel Lahey Health Behavioral Health Technician (Per Diem), Emergency Department in Winchester, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Per Diem

Scheduled Hours:


Work Shift:

Day (United States of America)

Contributes to the Hospital’s mission by servicing the needs of the behavioral health patients. Assumes responsibility for providing skilled, creative, high quality care to patients under the direction of an ED Registered Nurse. Performs a variety of direct and indirect patient care duties and responsibilities in collaboration with ED clinical staff. Works effectively and collaboratively with the multi-disciplinary treatment team to enhance the smooth delivery of quality patient care. This position will have an impact on improving quality and safety to patients in the ED. The role includes but it not limited to the use of skilled communication and diversion techniques, collaboration with outside services and face-to-face interaction with patients at the bedside to ensure patient and employee safety.

Job Description:

Required: High School Diploma or equivalent

Preferred: Degree in psychology or related field preferred with theoretical as well as practical knowledge of the clinical area.


Preferred: Previous related experience.

Knowledge of the care of the Behavioral Health Patient/Family unit.

Other Skills/Knowledge


  • For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.

  • Competent in positive and professional interactions with individual patients and families

  • Knowledge of drug and alcohol withdrawal symptoms

  • Effective understanding and application of de-escalation techniques

  • Knowledge of appropriate and safe restraint management processes

  • Demonstrates a positive demeanor that allows for respectful and courteous interaction with all external and internal customers.

  • Works cooperatively and effectively with others with the ability to adapt to changes in the workplace as part of maintaining currency in the profession.

Preferred: Basic computer skills

Strong organizational skills


Required: N/A

Preferred: N/A


I. POPULATION SPECIFIC REQUIREMENTS : Children, Adolescent, Adult and geriatric


Professional Commitment Requirements: Keep abreast of developments in the field and/or licensure through continuing education, participation in professional organizations or a combination of both.

On-call Requirement: N/A

Schedule Requirements: Based on department needs. Holiday and weekend rotation required

Travel Requirements: N/A


  • Reports to the Manager/Director of Emergency department

  • Not responsible for supervising the work of others.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled