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Baystate Health Registered Nurse Clinical Supervisor, Primary Care Practice in Westfield, Massachusetts

RN Clinical Nursing Supervisor- SIGN ON BONUS

Primary Care Practice - Westfield

Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices is looking for a experienced RN Clinical Nursing Supervisor to join our Primary Care team! We have an exciting opportunities for experienced RNs with previous lead or supervisory experience. Must have a passion for team collaboration, systems thinking, change management, process improvement and a “Patient First” mentality.

  • Responsibilities include: General clinical team oversight for overseeing all clinical flow issues with a focus on patient centered efficiency and patient and staff/provider satisfaction, ensuring that clinical operations comply with required standards and that policies and procedures are in place for all practices, and overseeing mentoring and development for clinical staff. The Clinical Supervisor handles a broad range of day-to-day operational activities, including supervision of clinical staff, actively participates in quality and service improvement, serves on departmental and interdepartmental committees and keeps practice management apprised of the practice's clinical issues and concerns. Role also includes providing direct patient care as determined by practice needs

  • The Clinical Supervisor serves as the overall nursing leader for the practice and partners with the ambulatory RNs, LPNs and Medical Assistants to identify and implement educational and developmental opportunities, develop nursing policies and procedures, oversee clinical staffing and schedules, and provide guidance to both management and nursing teams on nursing issues and concerns.

  • In close collaboration with the Practice Manager, the Clinical Supervisor will be responsible for interpreting and applying Baystate Health personnel policies and procedures, demonstrates leadership skills which foster a collaborative, team-based environment and coordinates all issues related to development, including hiring, training, performance management and evaluations for clinical staff including 3 RNs, and 10 Medical Assistants.-

What You Will Need:

  • Massachusetts RN licensure, and CPR required, BSN preferred

  • 4-5 years clinical nursing experience required

  • Supervisory, team lead or charge nursing experience required working in an ambulatory setting is preferred

  • Excellent verbal, written communication and interpersonal skills

  • Ability to work in partnership with physicians and other clinicians

  • Preferred candidates will have strong organizational and analytical skills with a focus on process improvement

  • Excellent team building and people management skills

  • Demonstrated track record of successful partnership with nursing, physicians and advanced practitioners

Other Information

  • Day to day supervision, scheduling and clinical coverage for clinical team members; to include RN 's and Medical Assistants

  • Location- Westfield Primary Care 57 Union Street

  • Sign On Bonus

  • 40 hours Monday - Friday


  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance

  • Generous PTO

  • Continuing education support and reimbursement

  • 403b retirement company match & annual company contribution increase based on years of service

  • Wellbeing programs that include but are not limited to mental, physical, and financial health

  • Pet, home, auto and personal insurance

  • Life insurance

  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Associates of Science: Nursing (Required), Bachelor of Science: Nursing, Diploma in Nursing (Required)


Basic Life Support - American Heart Association, Registered Nurse - State of Massachusetts

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield