Baystate Health Medical Assistant II in Westfield, Massachusetts

Medical Assistant II

Job ID



Westfield, Massachusetts

Full/Part Time




Org Marketing Statement

Baystate Noble Hospital is a 97-bed acute care community hospital providing a broad range of services to the Greater Westfield community. We offer direct access to world-class technology, diagnostics, and specialists as a proud member of Baystate Health. Together, we passionately work to ensure that our patients have access to exceptional health care, close to home. An ideal combination of “high tech” and “high touch,” a staff of highly trained and compassionate nurses and medical support personnel complements an outstanding medical staff.



Under supervision, processes patient for intake and prepares room for exam, treatment, or procedure.

Ensures all necessary equipment is available and provides patient with appropriate education materials.

Reviews patient and physician schedules to prepare for the day and makes changes with approval.

Reviews patient history & health maintenance information, takes vitals, provides appropriate paperwork for obtaining releases and obtains consent for release of medical data.

Demonstrates basic understanding of and uses CIS and Centricity to enter patient information

Under supervision implements provider’s orders including standing orders and protocols to maintain flow of patient care, testing for appropriate treatment, and coordination of care with clinical team. Asks questions or seeks assistance when unsure of how to proceed.

Available for chaperoning and to assist provider as needed. Becomes familiar with procedures and how to assists providers during procedures. Sets up and cleans exam/procedure room

Performs procedures independently as approved by provider, including EKG, vision and hearing screening, point of care testing, etc.

Immunizations may only be administered in conjunction with Baystate Medical Practices Policy BMP-MM012.

Accurately and within established time frame, completes all documentation. Ensures that patient and provider information is complete.

Schedule appointments and process referrals. Provide patient education materials ensures materials are available in patient rooms.

Cleans room and prepares for the next patient. Asks questions when presented with new situations.

Assists with practice improvement planning and may sit on committees

Other Information

Hours/Schedule: Full-time 40 Hours, Days

Equal Employment Opportunity

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.