State of Massachusetts Clerk III in Westfield, Massachusetts

Western Massachusetts, a Joint Commission accredited hospital, is seeking a Unit Clerk (Clerk III) who will responsible for performing clerical duties and reception work in support of the nursing/patient care services department and each hospital unit.

Duties include:

  • typing

  • filing

  • answering telephones,taking messages

  • responding to inquiries

  • maintaining and updating files and records pertaining to patient medical records

  • maintaining inventory supplies and tagging equipment for repair

  • revising patients information on appropriate forms as instructed

  • maintaining format of medical records per hospital guidelines

  • prepare admission and transfer packets

  • keep charts supplied with blank forms

  • keep nurses informed of lab work, tests received, due dates & patient appointments

  • schedules medical services, tests, appointments for patients as directed

  • assist with admitting, discharging & transfers of patients

This is a full-time day shift (8a-4p) position, Monday through Friday.

_Total Compensation:_

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance premium

    • Reasonable Dental and Vision Plans
  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition Remission for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program

_Pre-Offer Process:_


  • A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/cori

  • Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions, please contact Human Resources at 413-784-9339.

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below:

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.**

II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.**

III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience.**

IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for the required experience.*

**Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

*An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.


Job: *Administrative Services

Organization: *Department of Public Health

Title: Clerk III

Location: Massachusetts-Westfield-91 East Mountain Rd

Requisition ID: 190000HP