Landmark Health Director of Health Services Operations and Population Health in Westborough, Massachusetts
Landmark Health is a high growth, entrepreneurial organization committed to improving healthcare for patients with the most serious and complex medical needs, in their homes, wherever they reside and whenever they need it.
Landmark is built upon the core belief that a physician-led, patient-centric, and contextually relevant intervention plan is the key to driving meaningful impact to patient care. Our clinical model is transformative – it represents a landmark in the evolution of our nation’s healthcare system.
Turning this vision into reality requires exceptional people who share our unwavering commitment to the patients we serve.
Do you want to make a difference?
Join us today!
Visit our website: www.landmarkhealth.org
In this high-profile role, the Director of Health Services Operations and Population Health is an integral role of the Landmark Massachusetts Leadership team, and manages,. This role manages, trains and develops in-home interdisciplinary team members and works closely with the Regional Medical Director, Operations Manager, and Clinical Supervisors to drive quality and population health management initiatives including: closing HEDIS quality gaps, optimizing patient panels, and coordinating resources across our interdisciplinary team. The ideal candidate will have comfort working cross-functionally, developing data driven strategies to improve the quality of patient care, and collaborating with our health plan partners and other community partners.
What you'll be doing:
Manage, train, and develop interdisciplinary team members including social workers, healthcare ambassadors, and nurse care managers
Work closely with the Regional Medical Director, Operations Manager, and Clinical Supervisors to drive quality and population health management initiatives including: closing HEDIS quality gaps
Develop and manage market quality program (i.e., closure of HEDIS gaps)
Manage relationships with vendors, health plan case management, and community organizations.
Optimizing patient panels, and coordinating resources across our interdisciplinary team.
Work cross-functionally, developing data driven strategies to improve the quality of patient care, and collaborating with our health plan partners and other community partners.
Spot and implement opportunities to improve clinical operations of the market to improve quality and population health outcomes
Establish processes for inpatient, Skilled Nursing Facilities / Long Term Care (SNF/LTC) and post hospital discharge programs within the standardized across market processes.
Manage key regulatory and compliance processes including CLIA, complaints and grievances, and HIPPA.
Attend and actively participate in contracted health plan IDT, Clinical Operations, JOC’s and other operational meetings.
What we're looking for:
RN License or Bachelor of Science in Nursing is highly preferred, MBA is a plus
5+ years track record of managerial and leadership success in a health care setting
Managerial experience outside of nursing/case management is a plus
Quality programs, Risk and/or Population Health experience highly desired
Exposure to clinical quality measures (HEDIS, Star) and willingness to learn more
Experience with healthcare metrics and analytics is a plus
Health Plan and/or Managed Care experience is a plus
Demonstrated critical thinking and problem-solving experience
Excellent organizational and project management skills
Experience with MS Excel and PowerPoint is helpful
What Makes this a Great Opportunity?
Apply and stretch your clinical operations and healthcare quality experience in a collaborative, team environment, with a company that is patient focused!
Highly Competitive Compensation Package!
Unlimited opportunity to grow within the company and to work with our senior management team to deliver second to none patient care!
Work with a rapidly growing, financially stable company with a highly motivated and successful support team!
Great benefits package including 401k with company match, Medical, Dental, Vision, Generous Paid Time Off Plan!
Expense Reimbursement for Child and Elder Care, Education, Licensing and Credentialing!
Landmark Health, LLC is an Equal Employment Opportunity/Affirmative Action employer.
Job ID: 2018-1949
Street: 1400 Computer Drive