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Brockton Hospital RN Referral Navigator in West Bridgewater, Massachusetts

Under the direction of the Assistant Vice President of Managed Care, the RN Referral Navigator helps guide patients through the various services, specialties, and resources involved in their healthcare. This integral position is designed to decrease fragmentation of care and coordinate services. In addition to supporting the clinical and educational needs of the patient, the navigator will enhance patient access and ease referral and management for physicians. The nurse navigator creates a seamless flow through the health system such that the patient can focus on fighting his/her disease. The RN Referral Navigator coordinates referrals from physicians and health care facilities for patients; provides a significant level of patient education related to their illness and planned treatment. Coordinates timely second opinions while assuring all necessary clinical information is sent to consultant. Based at our 750 West Center Street, West Bridgewater office, this position requires travel to multiple practices to educate providers and staff on SHC Board approved referral standard.