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Robert Half International HC - Case/Care Manager - Junior in Waltham, Massachusetts

Description The Hourly Rate for an FTE is 23.50. The manager would like to keep it around that in case they are converted to FTEs.

Job Description:

UnitedHealth care Community State is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

If you're ready to help make health care work better for more people you can make a historic impact on the future of health care at UnitedHealth care Community State.

We contract with states and other government agencies to provide care for over two million individuals. Working with physicians and other care providers we ensure that our members obtain the care they need with a coordinated approach.

This enables us to break down barriers which makes health care easier for our customers to manage. That takes a lot of time. It takes a lot of good ideas. Most of all - it takes an entire team of talent. Individuals with the tenacity and the dedication to make things work better for millions of people all over our country.

You can be a part of this team. You can put your skills and talents to work in an effort that is seriously shaping the way health care services are delivered.

Position Description:

bull Providing exceptional customer service

bull Multitasking inbound/outbound phone calls to members and/or physicians

bull Completing assessments and documentation within a CER system.

bull Provide benefit explanation

bull Health care knowledge surrounding disease management community resources durable medical/consumable products.

Typical Day:

You will be providing care coordination telephonically completing assessments and documentation within a clinical system while multitasking other applications gathering information to support members needs. Must have excellent typing writing and grammar skills. Primary responsibilities are telephonic case management and some administrative responsibilities for the clinical department related to member care. Very fast paced environment. 10 people team player goal focused must be a self-motivated take initiative and willing to learn in a fast environment.


bull 2 years experience working in case management or a telephonic healthcare environment is required

bull High School Diploma or GED is required.

bull Proficient in Microsoft/Office Word Excel Outlook is required

bull Strong typing writing and grammar skills

bull Associate Degree Preferably healthcare or business

bull Experience with medical terminology benefits management claim and/or healthcare insurance is required

Preferred Qualifications:

bull Geriatric Social Services or Case Management Experience

bull Bachelor degree in Social Services

What are the hours of work for this position? 800 AM - 430 PM

Is this position remote or onsite? If remote can they work remote anywhere in the US or do you need them to be local or in a certain time zone? ... Requirements Basic Office Skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (