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Ophthalmic Consultants of Boston Front Desk Representative in Waltham, Massachusetts

Ophthalmic Consultants of Boston (OCB) was established in 1969 to offer patients the highest quality eye care and laser/surgical treatment. OCB recently joined forces with Eye Health Services to become the premier eye care provider in the region with nineteen practice locations in the greater Boston area and Cape Cod. In addition, OCB has five affiliated surgery and laser centers. OCB and its affiliates employ 700+ employees. The staff of 75 ophthalmologists uses the most advanced diagnostic, laser and surgical techniques available and their level of care has earned Ophthalmic Consultants of Boston a national and international reputation for excellence.

OCB is currently searching for a Front Desk Representatives to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. Full-time, Monday-Friday, 37.5 hours per week.

  • The role of a Front Desk Representative is to deliver excellent patient service by demonstrating enthusiasm and a calm demeanor in a busy office environment.

  • Must ensure efficient and positive interactions with patients and co-workers.

  • Works collaboratively as a member of the team to achieve the goal of providing outstanding patient service.

  • Specific duties include the collection of patient co-payments and past due balances, scheduling, and communicating with patients.

    The ideal candidate will have:

  • High School Diploma or GED.

  • A minimum of one year work experience in a medical office setting. Prior customer service and solid administrative experience is a plus.

  • Knowledge of medical terminology desirable.

  • Word processing and computer experience is a must.

    Benefits Offered:

  • Health & Dental Insurance- eligible 1st Day of Employment

  • Paid time off and Paid Holidays

  • Health & Dependent Flexible Spending Accounts

  • 401(k) Plan with Company Match

  • Company paid Life and Long Term Disability Insurance

  • Employee Discounts

    To find out more about OCB, please visit our website at

    OCB is an Equal Opportunity Employer.

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