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Philips Clinical Transformation Manager in United States of America - Home Based, Massachusetts

null If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

In this role, you have the opportunity to

The Clinical Transformation Manager (CTM) provides implementation services and post-activation program management services for the Philips e ICU® Program at client sites, working collaboratively with the Philips Services & Solution Delivery Teams. In the CTM role, you will be working with a highly passionate team, committed to changing the future of healthcare for critically ill patients. We offer a competitive salary, on-going training and development opportunities, outstanding benefits, in a career with a positive and supportive atmosphere in which to develop your talents further.

You are responsible for

  • Ensures successful clinical adoption of Philips virtual care solutions. Participates in the development of new solutions (services and/or product functionality).

  • Configures or manages the configuration of Philips solutions to accommodate clinical and/or operational workflow in the customer’s environment.

  • Demonstrates, trains and explains functionality of Philips solutions.

  • Conducts workflow analysis and consults on workflow changes that need to occur with the implementation of new functionality or solutions.

  • Guides the customer in the testing of workarounds, clinical integration and new functionality of Philips solutions.

  • Provides training for customers and/or employees in the use of complex situations for multiple solutions.

  • Attends seminars and training sessions necessary to maintain appropriate level of professional competence and/or licensure.

  • Identify application issues, investigate and resolve issues or identify potential defects, document and submit those according to standard processes.

  • Identify and implement continuous improvement initiatives.

  • Active member of the application, education & clinical communities and proactively shares knowledge, experience and lessons learned.

  • Files required reports and consistently complies with all required Philips processes

  • Ensures each customer continues to use all the features, functions, and tools associated with eCareManager that are appropriate to that client

You are a part of

Philips is a pioneer in redefining the tele-ICU environment, and has partnered with clinicians, researchers and healthcare leaders to face the challenges of providing care in the intensive care environment and redefine how quality care is delivered.Our commitment to the mission of improving lives is intensified during these challenging times. In support of health systems and healthcare professionals, we have developed this resource center.

To succeed in this role, you should have the following skills and experience

  • BSN required

  • RN active license in home state

  • 5 years of recent Critical Care nursing experience

  • 2 or more years project/program management experience

  • Demonstrated experience in leading clinical teams or projects

  • Demonstrated experience in developing and conducting formal presentations and/or clinical training

  • Demonstrated clinical consultant background with a focus on system/organizational initiatives

  • Understanding of workflow processes and development

  • Understanding of clinical change management processes

  • Excellent interpersonal/communication/collaboration skills

  • Proficient with computer applications including Microsoft Office 365

  • Able to travel as needed - up to 50%

  • Lean or Six Sigma certified a plus

  • An advanced practice role in Nursing, Masters Degree, or equivalent experience a plus

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips pageon our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran