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Philips Bilingual Clinical Application Specialist (French) in United States of America - Home Based, Massachusetts

_Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips

  • .  Employees may request a reasonable accommodation._ *Montana employees are currently excluded from this requirement at this time. If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  You may contact 888-367-7223, option 5, for assistance.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all. You will support the Xper IM Clinical Education (Cardiac Cath Lab/Interventional Radiology) Training Team for NA

  • by providing basic through intermediate application training in hospitals and clinics throughout the zone. For this opening, we are looking for bilingual (French Canadian) candidates.

You are responsible for

  • Conduct training at hospitals and clinics throughout North America, adhering to established Philips training processes and guidelines and established customer site policies. Assess and document user competency and award continuing education credits when appropriate.

  • Contribute to resolving equipment and applications issues and immediately escalate any customer issues as required. Communicate status to customer. Effectively manage customer situations for the best outcome. Participate in trade shows as assigned.

  • Contribute subject matter to include clinical protocols, sample images, and tech tips.

  • Participate in projects as a project team member to gain insight into the business and assist our Clinical Education Training Specialists to continually improve the quality of our training programs.

  • Maintain professional license. Continue professional development, including continuing education and conference attendance. Be proactive in keeping abreast of current medical knowledge and technology.

  • Accurately complete and distribute all required paperwork and reports associated with training within seven days of the training. Maintain company assets (i.e., computer, company vehicle, etc.).

You are a part of

As part of the Clinical Consultant Field Education Team, you will support our customers by delivering best-in-class training, ultimately impacting patient outcomes.

To succeed in this role, you should have the following skills and experience:

  • At least three years of clinical experience in the assigned modality or two years of experience in a field applications role (Cath or IR)

  • Expert knowledge of at least one current product for basic applications and one advanced application on Philips equipment is preferred. Volcano is a plus.

  • Ability to utilize problem-solving, critical thinking, and priority-setting skills.

  • Strong communication, presentation, and interpersonal skills to execute training curriculum and professionally deal with a diverse set of challenging circumstances that surround complex or demanding customer situations in a friendly and constructive manner using adult learning-based guidelines.

  • Good computer skills, including equipment system operation and Microsoft Office products.

  • MUST: Maintain professional credential (Registered Technologist with ARRT American Registry of Radiologic Technologists) ( current credential to be considered)

  • MUST: Advanced certification in at least one of the following: Cardiovascular interventional radiology (CV), Cardiac Interventional radiography (CI), Vascular interventional radiography (VI): We will also accept candidates who are RTs with a registry with CCI in RCIS or RCES. (Must have one of the above to be considered)

  • B.S. degree or equivalent preferred.

  • Continue professional development, including continuing education and conference attendance

  • Be proactive in keeping abreast of current medical knowledge and technology

  • Successfully complete the New Hire and Mentor Process

  • Accurately complete and distribute all required paperwork and reports associated with training within seven days of the training

  • Contribute to meeting the business objectives of zone

  • Extensive overnight travel required (80%) throughout the Zone. Some weekend travel and international travel are also required

  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

#LI-PH1 # LI-Remote

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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