Massachusetts Healthcare Jobs

Electronic Visit Verification Issues Focused Skills Trainer Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. Electronic Visit Verification (EVV) Issues Focused Skills Trainer for our Personal Care Management Service is a position that will focus on all required functional skills training that includes Issue-Focused telephone and EVV support in the community and phone. This position will provide in person services and insure all EVV support or issue focused skills trainings are completed according to due date. This position will provide support to Personal Care Assistant (PCA) Consumers who enrolled in EVV and provide continuous support. The EVV Skills Trainer position requires Personal Care Management (PCM) knowledge to support both skills training staff and consumers/surrogates who use this PCA program. We are looking for EVV Issues Focused Skills Trainer in the Norfolk, Plymouth or Worcester area of Massachusetts. Driving is required up to a 60 mile radius of your home address. Bilingual preferred Spanish, Cantonese, Mandarin or Russian Hours, 8:30am - 4:30pm Full time, 35 hours a week Monday - Friday Travel required, Cover a 60 mile radius of your home address Must have a valid driver\'s license and reliable vehicle to travel within assigned service area Mileage reimbursement Essential Job Functions: Provide training and ongoing support for EVV Monitor and report any issues with ongoing compliance with the use of EVV Provide issues focused EVV functional skills training within 3 business days of a request from the Consumer or the Surrogate if any, as well as the FI, or EOHHS, or PCM management regarding a specific issue of PCA management. Work with consumers and surrogate on creating/obtaining emails Provide information on EVV device, vouchers and exemptions Provide issues focused functional skills training within 3 business days of a request from the Consumer or the Surrogate if any, as well as the FI, or EOHHS, or PCM management regarding a specific issue of PCA management. Issues Focused telephone FST for those consumers who receive MassHealth corrective action plans for excessive overutilization. Support skills trainers and assist when issues arise with the proper enrollment into Tempus Fiscal Intermediary and/or new hire of PCA, Demonstrate a working knowledge of program policies and procedures and Mass Health regulations. Demonstrate a commitment to the Independent Living philosophy of consumer control. Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC). Work within policies to complete and submit internal requirements. Qualifications: At least three years providing services for persons with disabilities Knowledge of PCA programs is required Experience or education in skills training is required Knowledge of community resources and social service systems is beneficial Excellent communication, organizational, and writing skills Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases Specialized training provided as needed Required Education: GED or High School Diploma required All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results