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Trinity Health Unit Extender - FT 36hrs Days in Springfield, Massachusetts

Employment Type:

Full time


Day Shift


Trinity Health Of New England is looking for an experienced Unit Secretary to join our team at Mercy Medical Center. This person is responsible for assisting physicians while providing exceptional treatment to patients with a variety of medical conditions.

What you will do:

  • Meets/greets patients/family/visitor in a pleasant manner assisting them with comfort needs though out their hospital stay.

  • Answers telephone calls, responds to routine inquiries, and relays messages. Responds to patient’s intercom calls and notifies appropriate personnel of patient’s request.

  • Pages or places calls for providers, books transportation needed to transfer patients.

  • Assembles medical charts and maintains charts by filing all necessary reports and results. Maintains confidentiality of the patient record

  • Assists with the coordination of patient needs for satisfaction. Orders meals, calls housekeeping, and notifies management if concerns are heard in the department.

  • Other duties as assigned by the Nurse Manager

Minimum Qualifications

  • Must possess a minimum of a high school diploma/GED.

  • Ability to pass drug screenings and background checks.

  • CPR/ Basic Life Support certification required (AMA or Red Cross)

  • Assault Reduction Training


  • Full-Time, 36 hours Day shift

  • 7:00AM - 7:30PM

  • Must work every other weekend and holiday as scheduled.

Ministry/Facility Information

  • Our Mission and Core Values

  • Great benefits and Health Insurance Coverage—starting Day One!

  • Career growth and advancement potential

  • Award-winning Hospitals and Departments

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran