Baystate Health Surgical Services Scheduling Specialist, Evenings, part time in Springfield, Massachusetts

Thank you for applying to this position with Baystate. Please note the following:

  • Department: Daly Operating Room
  • Hours: 20 weekly
  • Shift: Weds: 7p-11:30p; Thursday and Friday 3p-11:30p
  • Please submit a resume with your application.
  • New hires must be able to attend a 2 day orientation upon startings: Monday and Wednesday full days

Baystate Health is an integrated health care delivery system serving a population of nearly 1 million people in western Massachusetts. It is one of the largest health systems in New England with over 12,000 employees.

Baystate Medical Center in Springfield (BMC) is a 716-bed academic medical center and is Massachusetts’ busiest emergency department and the region’s only Level 1 trauma center.

Come join our team!

What you will be doing:

Under the direction of the the Manager or Director Surgical Services, the Scheduling Specialist is responsible for the service line schedule. This includes booking cases on a daily basis, facilitating cases onto the schedule within 48 hours of the day of procedure. Also assists with building and maintaining the department schedule / block schedule as needed. Oversees the build of the staffing schedule utilizing current scheduling application.Collaborates with mutidisciplinary members within other services, Access Services Department, Surgical Scheduling and Registration.

Adheres to system and department compliance policies, and any and all applicable laws and regulations.

Requires strong computer skills and knowledge of the Windows environment, scheduling systems, patient access systems and networks. Computer proficiency inclusive of the ability to access, enter and interpret computerized data/information required.

Excellent interpersonal skills and communication skills that support interacting with multiple health care team members required. Requires the ability to multitask and manage complex processes. Assumes additional responsibilities as necessary to support surgical services scheduling processes.

What you need to qualify:

High School Diploma or GED

3 years phone customer service, computer skills required and computer testing required; demonstrates competencies in Outlook, Excel, Word, PeopleSoft, Kronos Scheduler and Surginet preferred

Surgical scheduling and medical terminology preferred

Candidates must have strong interpersonal skills, ability to work independently and in a team, analytical skills, self-motivated. Team Player, Commitment, Flexibility, Problem-solving, Communication, Service Excellence, Organizational Awareness, Learning, Personal Responsibility,Mutitasking, Emotional Maturity. Ability to analyze and priortize information resulting in appropriate recommendations. Strong organizational skills with a focus on attention to detail. Employee focuses on one type of scheduling (room or staff) at a time, but is cross trained in both.

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Job ID: 81179

Location: Springfield, Massachusetts

Full/Part Time: Part-Time

Regular/Temporary: Regular