Job Information
Wayfinders Program Specialist in Springfield, Massachusetts
Program Specialist Job Location - Springfield, MA Position Type - Full-time Salary Range - \$21.50 - \$24.25 Hourly Department: Rental Assistance Work Arrangement: Onsite Way Finders is a 2024 Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so! At Way Finders, we are passionately invested in lifting up the region?s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving and equitable region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options. Interested in joining our team of dedicated professionals? Way Finders is currently seeking a Program Specialist in our Rental Assistance department. The Program Specialist supports our mission by providing a breadth and depth of knowledge on rental assistance programs, including compliance, program rules and regulations, and in the completion of applications. The Program Specialist supports staff and management by providing 1:1 and group trainings, plus through additional administrative support as necessary. Benefits include: 20 days of accrued paid time-off in year one \| 15+ holidays annually \| Health, dental, and vision insurance options FROM DAY ONE \| Educational assistance \| Medical Reimbursement Account \| Dependent Care Account \| 403(b) retirement plan with employer match \| Life insurance \| Short-term and long-term disability insurance \| Transportation benefits \| Employee Assistance Program \| Annual staff picnic! Wage starts between \$21.50 and \$24.25 per hour depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. CORI. The candidate will work fully onsite. Requirements include: * 2 years\' equivalent experience in housing, social services, public administration, or a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree may be a substitute * Bilingual (Spanish/English) written and verbal skills highly preferred, but not required * Demonstrated in-depth knowledge of myriad housing assistance programs with the ability to effective train/mentor others on rules, regulations, and compliance measures * Adept with the Microsoft Suite, databases, and comfort learning new technologies * Excellent organizational skills with a high degree of accuracy and attention to detail, plus the ability to reprioritize * Demonstrated ability to effectively train and impart knowledge in classroom and mentoring environment * Ability to effectively communicate (both written and verbal) and in group settings * Ability to analyze financial and other data, following guidelines to determine program eligibility * Ability to travel to perform position duties from multiple locations as necessary * Ability to attend trainings, and earn and maintain various certifications (training provided; six-month time limit to earn certs) * CORI