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Baystate Health Patient Care Technician in Springfield, Massachusetts

Summary :

Flex Team PCTs will function in a supportive role to a registered nurse and work collaboratively with the health care team to manage patient care. This position on the Flex Team allows the applicant to gain experience in providing care to a diverse patient population; Flex Team PCTs will float to multiple units in both the adult and children's hospitals based on patient census and staffing needs. Flex Team PCTs report to the Clinical Manager but daily activities will be coordinated by the RN. PCTs will perform direct patient care (hygiene, skin care, mobility, and assistance with elimination needs), obtain and record vital signs, collect laboratory specimens, document intake/output, communicate effectively with patients/staff, promote patient safety and function as a team member within the health system. Adherence to the system and department compliance policies and any and all applicable laws and regulations are mandatory. Management has the right to change or add to the job responsibilities at any time.

Job Responsibilities:

1) Provides age-appropriate care to patients by demonstrating the knowledge of developmental stages for the following age groups and applying developmental theories and concepts when implementing care for patients.

2) Monitors basic physiological parameters: including taking and recording routine vital signs within the specified timeframe as indicated by periodic review of documentation, obtaining and documenting weights/heights, abdominal girths, chest circumference, head circumference (Pediatric Service), consistently reporting any significant deviations in vital signs as outlined in the procedure immediately, and records and reports, any change in patient's normal drainage pattern, i.e. gastric, wound, blood

3) Administers treatments and procedures in accordance with BMC policy/procedure.

4) Assists patients with the elimination of body wastes.

5) Performs POC testing.

6) Assist in the delivery of ancillary services as directed.

7) Communicates effectively with team, patients, and family: interacts with patients in a respectful and informative manner; clearly communicates information related to patient care to the team; recognizes culturally based patient and family needs

8) Is knowledgeable of and initiates emergency procedures

9) Functions as a member of the team by assisting team members with clinical activities, providing feedback related to the team process, and assisting team members with non-clinical activities.

10) Competencies and completion and maintenance of clinical recognition program for career ladder level.

Required Work Experience:

1) 1 year of in-patient/hospital experience

Preferred Work Experience:

1) PCT experience with both adults and children

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.





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Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield