Massachusetts Healthcare Jobs

Medical Assistant Job Category: Operations-Outpatient Clinic Requisition Number: MEDIC002461 Full-Time On-site Springfield, MA 01104, USA Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the G?ndara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Additional Benefits: Career Growth Opportunities Culturally Diverse population Student Loan Forgiveness Eligibility Clinical Licensing Support Job Summary: We\'re looking for a Medical Assistant to provide paramedical, clerical, and administrative support to Prescribers. The role includes providing language translation and other duties associated with medical support. Normal office environment, however, the job requires frequent standing, walking, and sitting; occasional lifting/ carrying up to 25lbs. unassisted; ability to communicate with all levels of internal staff and outside vendors; etc.; exposure to data/ exposure to data/ information which must remain confidential; flexibility in work hours and project assignments. Duties and Responsibilities: Running daily prior authorizations with pharmacy, by fax, and phone in a timely manner. Provide customer service to clients, including scheduling/ rescheduling/ cancelling appointments, responding to inquiries, translations and liaising between staff members, and addressing issues as they arise. Rendering [billing] services daily and filing documents in charts daily. Providing prescribers charts that coincide with appointments. Escorting clients to and from waiting area. Collecting and providing lab results documentation to prescribers. Supervise client urine specimen collection [ensuring the integrity of the chain of custody], as assigned. Communicate any facility, medical team, or other operational issues to the Floor Supervisor, Practice Manager, or other member of the Outpatient Services Division management team in a timely manner. Review prescriber and all voicemails, as assigned, and facilitate response within 2 business days. Substitute temporarily for medical records, reception, front desk, intake, or other support portions, as assigned. Qualifications/ Job Requisites: Minimum HS Diploma/equivalency and Medical Assistant Certification. Basic knowledge of office practices and professional environment, as they relate to job functions. Must understand the populations and information sensitivity [i.e. HIPAA and privacy laws and regulation], and protocols required in mental health. Bilingual [English/Spanish] encouraged to apply. Qualifications Skills Required Customer Service Skills - Advanced Computer Skills - Advanced Teamwork - Advanced Preferred Administrative Skills - Intermediate Behaviors Required Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Preferred Loyal: Shows firm and constant support to a cause Motivations Preferred Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Job Security: Inspired to perform well by the knowledge that your job is safe Education Preferred High School or better. Experience Preferred 3 years: Customer service in a medical setting