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Baystate Health ED Assistant, various shifts in Springfield, Massachusetts

Thank you for applying with Baystate Health. Please note these details:

Dept: Emergency Department

Hours: Full time, part time, per diem

Shift*: Various-days, evenings, nights, mid

Required: High School or GED, or equivalent experience

CPR-American Heart Association, BLS

Please include a resume with application

*Shift availability subject to change


Under the direction and supervision of a Registered Nurse, assist nursing staff and physicians with direct patient care and treatments, transports patients to tests and procedures, behavioral health interventions and contributes to the overall orderliness and cleanliness of the unit. Must have demonstrated competency in simple mathematics, reading, writing, following instructions and checking of patient records and forms.

Job Responsibilities:

Provides age-appropriate care to patients. Demonstrated knowledge of developmental stages for the various age groups and applies developmental theories and concepts when planning and implementing care for patients in trauma, pediatric, general emergency and behavioral health PODs.

Observes patient conditions (physical and mental) and reports pertinent information to RN, MD or Psychiatric Clinical professional.

Assists with direct patient care activities as directed by the RN. Including personal care of patient (i.e. bathing, shaving). Transfer or assists with transfer of patients in accordance with lifting and positioning of patients, adheres to infection control techniques. Assists in ensuring safety measures are in place for patient (re: falls, lifting, restraints, call lights, side rails and bed position).

Assist RN with taking vital signs - Blood Pressure, temperature, respiration.

Administers procedures in accordance with Baystate Health Policy. Performs postmortem care in accordance with divisional procedures, and transports deceased within one to two hours of expiration. Obtains bed and standing scale weights on assigned patients in accordance with divisional procedure, obtains and accurately sets up traction, trapezes, and water matresses within 30-60 minutes of specified timeframe. Safely Transfers patients with transfer device and lift.

Maintains safe operation of designated equipment and assists to ensure orderliness of nursing unit. Reports faulty/missing equipment upon discovery, ensures bed scales, Argo lifts and morgue stretchers are clean and functional, removes and tags faulty equipment within 10-15 minutes, cleans and organizes patient care areas as assigned, disposes of laundry as directed.

Adhere to proper de-escalation techniques with patients, follow all restraint guidelines and engage security, call proper and additional staff when needed in emerging escalating situations.

If assigned to behavioral health pod will perform following duties: wanding patients for weapons, obtaining proper signatures, complete Continuous Observation Flow sheets and CMS Flow sheets, look for alternatives prior to restrains and follow all escape precautions.

Preferred Work Experience:

Experience in Patient care setting

Skills and Competencies:

Strong Communication Skills

Strong teamwork skills

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Basic Life Support - American Heart Association

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield