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Trinity Health Director of Care Coordination - Case Management in Springfield, Massachusetts

Employment Type:

Full time


Day Shift


Come help lead our Care Management team at Mercy Medical Center, a member of Trinity Health Of New England!

Position Purpose

The Director of Care Coordination (RN) will direct, plan and lead all activities in our Care Coordination Department. Provide patient-centered leadership while ensuring effective utilization management, compliance with Medicare requirements, and the development of initiatives to reduce readmissions.

What you will do

  • Brainstorm with colleagues to design and implement programs that monitor the delivery of patient care to ensure optimal quality, cost-effective services, appropriate discharge disposition, and prioritization of the allocation of hospital resources

  • Monitor operating statistics for the Department adjusting staffing, supplies or capital expenditures

  • Recommend the annual capital, salary and non-salary budget for the Department of Care Management

Minimum Qualifications

  • Bachelors in Nursing - Master's Degree Preferred

  • Current Licensure as a registered nurse (RN) in Massachusetts

  • Five or more years of progressive experience in a hospital / health system setting in a leadership role in case management or a related role

  • Basic knowledge and application of statistical analysis, DRG's/ICD9/10, Medical Necessity criteria, JCAHO and CMS requirements for discharge planning and utilization management

Position Highlights and Benefits

  • Full time salaried 40hrs M-F

  • Great Benefits and Health Insurance Coverage—starting Day One!

Ministry/Facility Information

Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran