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UnitedHealth Group RN Supervisor Internal Medicine in Southborough, Massachusetts

*External RN applicants are eligible for $5,000 sign on bonus! *

Opportunities with Reliant Medical Group. When you join Reliant, you’ll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we’re at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you’ll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life’s best work.(sm)

Position Details:

Location: Reliant Medical Group, a Part of Optum: 24 Newton Street Southborough, MA

Schedule: 40 Hours a week Salaried

Specialty: Adult Internal Medicine

Primary Responsibilities:

  • Supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hire, transfers, promotions, salary changes, discipline, terminations, and other similar actions

  • Triages patient visits and/or calls, prioritize clinical issues and direct clinical staff in delivery of patient care

  • Evaluates daily patient flow in the clinical area to maintain access standards and open communication with patients and providers; makes adjustments as appropriate to maintain organized, efficient patient flow in the clinical station

  • Implements new clinical practice standards, protocols, and guidelines

  • Mentors clinical staff in the creation of a climate of clinical and professional expertise. Demonstrates an ability to work effectively and communicate frequently with other members of the direct patient care and administrative teams; orchestrates and actively participates in daily huddles for his/her assigned clinical unit

  • Plans, implements, and evaluates the clinical staffing needs on a daily basis to adequately support patient care in a given area; assigning clinical staff based upon patient acuity, practice volume, staff qualifications and department Evaluates daily patient flow in the clinical area to maintain access standards and open communication with patients and providers; makes adjustments as appropriate to maintain organized, efficient patient flow in the clinical station policy

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Graduate of an accredited RN or LPN program

  • Active and unrestricted RN or LPN licensure

  • Basic Life Support (BLS)/CPR certification or willingness to obtain within 90 days of employment

  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Demonstrated problem solving skills and the ability to communicate via written reports

  • Proficient with communication, team building and organizational skills; customer service excellence focused

  • Demonstrated leadership ability

  • Demonstrated knowledge of various software applications such as Microsoft Excel, Word, Outlook, etc.

Unless certification, licensure or registration is required, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed in this description, may be substituted for the above requirements.

Physical Requirements:

  • Physical health sufficient to meet the ergonomic standards and demands of the position.

The Organization reserves the right to modify position responsibilities at any time, due to business necessity.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum . Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

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