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UnitedHealth Group RN or LPN Supervisor Internal Medicine in Southborough, Massachusetts

External applicants are eligible for a $5,000 sign on bonus!

Opportunities with Reliant Medical Group. When you join Reliant, you’ll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we’re at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you’ll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life’s best work.(sm)

Supervises assigned employees and activities for the efficient administration of nursing activities. Coordinates clinical activities in assigned area. Provides direct clinical care as required.

Reliant Medical Group is seeking an enthusiastic, reliable and compasionate Registered Nurse or Licensed Practical Nurse to act as a Nursing Supervisor for our Internal Medicine team in Southborough. This is a salaried, 40-hour week position with a schedule to be determined. The general schedule will be four 9-hour days and one 4 hour day a week.

Primary Responsibilities:

  • Supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hire, transfers, promotions, salary changes, discipline, terminations, and other similar actions

  • Resolves grievances and other personnel problems within position responsibilities. Provides input based on observations related to counseling and disciplinary issues. Implements corrective actions plans as required

  • Plans, implements and evaluates the clinical staffing needs on a daily basis to adequately support patient care in a given area; assigning clinical staff based upon patient acuity, practice volume, staff qualifications and department policy

  • Assist Manager or others in responding to patient concerns as needed. Monitors and addresses patient complaints within position responsibility. Ensures the highest level of patient satisfaction. Works with physicians and others to address and prevent problems

  • Provides effective direction, guidance, and leadership over the clinical staff for effective teamwork and motivation, and fosters the effective integration of efforts with clinic-wide initiatives

  • Assist in developing policies and programs within the department; acts as a positive role model for staff

  • Triages patient visits and/or calls, prioritize clinical issues and direct clinical staff in delivery of patient care

  • Assists in management of patient flow and access. Matches patient volumes and staffing to meet expectations of patients/customers

  • Evaluates daily patient flow in the clinical area to maintain access standards and open communication with patients and providers; makes adjustments as appropriate to maintain organized, efficient patient flow in the clinical station

  • Provides clinical staff with information, education and tools to ensure they are supporting efficient patient flow and telephone triage in the practice

  • Participates in the development and recommendation of the operating and capital budgets for the areas managed. Manages activities to ensure financial goals met. Monitors expenditures for compliance to approved budget. Resolves discrepancies

  • Promotes collaborative relationships between clinical staff and other departments. Participates in the development and implementation of clinical performance standards including on-going monitoring of clinical staff competence

  • Mentors clinical staff in the creation of a climate of clinical and professional expertise. Demonstrates an ability to work effectively and communicate frequently with other members of the direct patient care and administrative teams; orchestrates and actively participates in daily huddles for his/her assigned clinical unit

  • Maybe responsible for Leader Standard Work

  • Implements new clinical practice standards, protocols and guidelines

  • Ensures compliance with regulatory agencies such as DPH, etc. Develops and maintains procedures necessary to meet regulatory requirement

  • Ensures that assigned area comply with clinic established policies, quality assurance programs, safety, and infection control policies and procedures

  • Ensures adequate equipment and supplies for assigned area

  • Ensures compliance to all health and safety regulations and requirements

  • Performs similar or related duties as required or directed

  • Regular, reliable and predicable attendance

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Graduate of an accredited RN or LPN program

  • Active and unrestricted RN or LPN licensure

  • Basic Life Support (BLS) required.

  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Demonstrated problem solving skills and the ability to communicate via written reports

  • Proficient with communication, team building and organizational skills; customer service excellence focused

  • Demonstrated leadership ability

  • Demonstrated knowledge of various software applications such as Microsoft Excel, Word, Outlook, etc.

Unless certification, licensure or registration is required, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed in this description, may be substituted for the above requirements.

Physical Requirements:

  • Physical health sufficient to meet the ergonomic standards and demands of the position.

The Organization reserves the right to modify position responsibilities at any time, due to business necessity.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum . Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords: Registered Nurse, RN, Licensed Practical Nurse, LPN, Supervisor, Southborough, MA Massachusetts

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