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Option Care Health Delivery Technician in Southborough, Massachusetts

Extraordinary Care. Extraordinary Careers.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

At Option Care Health we recognize that part of being extraordinary is supporting and building a workforce that is as diverse as the patients and communities we serve.

Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

COVID-19 Vaccine Requirements:

As a leading healthcare provider, we have an undeniable responsibility to protect the health and safety of our patients, customers and team members.

Option Care Health requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, your employment will be contingent upon proof of vaccination, or approved medical or religious accommodation. Proof of vaccination will be required during the onboarding process; application for medical or religious accommodations will be required to be submitted within 5 business days of start date. If medical and/or religious accommodation requests are denied, you must take steps to be fully vaccinated, or your employment will be terminated.

Job Description Summary:

The Driver is responsible for the appropriate, timely delivery of equipment, supplies and medications to patients receiving home health care services. The technician is required to complete paperwork and documentation as per Option Care policy. The driver assists with warehouse/pharmacy operations and equipment/vehicle management.

Job Description:

Job Responsibilities:

  • Demonstrates competency and compliance with Option Care policy in the delivery and pick-up of medical equipment, supplies and medications. Delivers products according to the patient schedule. Follows Option Care policy with regard to bagging and segregation of dirty medical equipment. Maintains refrigerated/ frozen products in a cooler until time of delivery. Follows generally accepted safe driving practices and complies with all state and local traffic laws. Follows federal, state and local regulations regarding safety and blood borne pathogens.

  • Effectively communicates with agency staff, patients and family. Obtains a signature from an authorized individual when making a delivery. Accurately notes any items that are not accepted during a delivery. Communicates special instructions to the patient or caregiver when requested. Prepares and submits documentation regarding discrepancies, complaints or service requests to the appropriate Option Care staff within an acceptable time frame. Maintains an accurate log of all deliveries made or attempted.

  • Assists or manages proper maintenance of company vehicles. Accurate records of completed and scheduled vehicle maintenance are maintained. Assists or manages proper maintenance of company vehicles.

  • Cleans coolers and dirty equipment. Assists with shipping products. Accepts and documents the receipt of product per Option Care policy. Returns dirty equipment to the appropriate location. Accurately picks and packs supplies and equipment when requested.

  • Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.

  • Demonstrates current knowledge regarding the proper delivery of products and set up of equipment.

  • Participates in the driver on-call rotation.

  • Accepts other responsibilities and duties that may be assigned.

Supervisory Responsibilities:


Basic Education and/or Experience Requirements:

  • High school diploma or equivalent.

  • Required current valid driver’s license and proof of current automobile insurance.

Basic Qualifications & Interests:

  • Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).

  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

  • Basic email skills, internet explorer (sending, receiving, and organizing communications).

Travel Requirements: Willing to travel at least 90% of the time for business purposes.

Preferred Qualifications & Interests: Previous experience delivering health care products.

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to some state pay transparency laws, below is the minimum pay for the position:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Minimum pay is $15.39 Benefits:


-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.