Job Information
Massachusetts Port Authority Operations Supervisor in South Boston, Massachusetts
Operations Supervisor
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Operations Supervisor
Location
South Boston, MA
Job Type
Full-Time
Job Number
FY2025-00110
Department
Maritime
Division
Maritime Port Operations
Opening Date
03/17/2025
Description
Benefits
ABOUT US
The Massachusetts Port Authority is Powering What’s Possible™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy. With a commitment to diversity, equity, and inclusion and being good neighbors, we achieve results that positively impact the people and businesses of New England.
Our mission at the Port of Boston, including Conley Container Terminal and Flynn Cruiseport, is to be a driving force behind the New England regional economy, providing unparalleled connectivity and services to businesses worldwide. Through our dedicated commitment to safety and security, state-of-the-art infrastructure, and exceptional customer service, we strive to minimize our ecological impact and become leaders in environmental stewardship, benefiting our communities, customers, and stakeholders. By fostering economic prosperity, building strong community bonds, and maintaining unwavering operational standards, we aim to exceed expectations and position Boston as a premier and competitive global maritime gateway.
ABOUT YOU
As an Operations Supervisor overseeing the day-to-day operations of the Conley Marine Terminal cargo activities, you are mission-driven and possess strong leadership, organizational, and communication skills. You effectively coordinate vessel and yard operations, ensuring efficient cargo handling activities, accurate plans for loading/unloading vessels, and positive customer relations. Safety-conscious, you enforce regulations, develop training programs, and maintain a safe work environment. With problem-solving abilities and a customer service orientation, you make informed decisions, recommend improvements, and provide superior, responsive service to stakeholders.
What you will do:
Ensure efficient cargo handling, vessel loading/unloading, and terminal activity management while maintaining compliance with regulations and policies.
Supervise and lead ILA workforce, promote effective teamwork, make staffing decisions, and provide comprehensive work direction to ensure safe and productive yard activities.
Foster positive customer relations by assessing needs, implementing strategies to fulfill customer requirements, and delivering superior customer service to external parties.
Ensure safety compliance, improve operations, and provide accurate reports, while fostering a safe work environment through the enforcement of regulations and the development of training programs.
WHAT YOU OFFER
Bachelor’s degree in Marine Transportation or related field or equivalent maritime professional experience.
5+ years’ experience in container handling.
Knowledge of terminal operations principles, stevedoring operations for container vessels, and working knowledge of state and federal safety regulations, including OSHA regulations related to container handling operations.
*Click here for detailed job description (https://www.massport.com/sites/default/files/2025-03/Massport-Job-Description-Operations-Supervisor-3-17-25.pdf)
WHAT WE OFFER
Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day. Further, Massport is an Equal Employment Opportunity employer and committed to workforce diversity and inclusivity.
What we believe in :Work/life balance
Supporting the people and businesses of New England
A supportive and inclusive culture
Achieving results and having positive impact
Opportunities for growth
Being good neighbors in the communities we serve
Providing safe, healthy, and secure work environment
Protecting the environment
- Click here for information on our comprehensive compensation and benefits packages (https://www.massport.com/media/xg1eylvc/220728_hr_benefits-one-sheet.pdf) .
We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion.
We support and take pride in the employees that make those connections possible each and every day.
We provide comprehensive compensation and benefits packages*:
• Health, dental, vision, life insurance
• Disability insurance
• Flexible work arrangements
• Vacation time, sick time, personal days
• 12 Holidays per year
• Massport Retirement Plan (Pension)
• Deferred Compensation Plan (457b) with employer match
• SMART Plan retirement plan advisor/financial planning
• Discounted MBTA passes
• Public service loan forgiveness program for federal student loans
• Professional development programs
• Mentorship program
• Adoption assistance
• Paid parental leave
• Employee assistance program
• Employee recognition programs
• Employee resource groups
• Flexible spending accounts
• Wellness programs
• Community engagement
• Volunteer opportunities
• On-site employee parking
• Bike racks
• Electric car charging stations
• Mother's suite for new/nursing mothers
*Benefits may vary by position and/or location.
For more information, please visit www.massport.com.
We are an equal opportunity employer and are committed to workforce diversity and inclusivity.
Follow us on linkedin.com/company/massachusetts-port-authority
Employer
Massachusetts Port Authority
Address
One Harborside Drive, Suite 200S East Boston, Massachusetts, 02128-2909
Phone
617-568-3900
Website
http://www.massport.com
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