Job Information
LEGOLAND Lead Technician in Somerville, Massachusetts
What you'll bring to the team
Job Summary:
The Lead Technician is responsible for assisting the Facilities/Tech Team with the planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. This position is also responsible for assisting with the maintenance of the attraction including the rides, cinema, equipment, and machinery.
Key Responsibilities:
Ensures the safety of all team members and guests.
Assists with supporting Technician development through effective training, coaching, and leadership.
Assists with monitoring the Technicians to maintain compliance with all cash handling guidelines, operating procedures, and guest service standards.
Oversees opening, operating, and closing procedures.
Maintains, repairs, and troubleshoots all aspects of the attraction's equipment and machinery including HVAC, electrical, electronic, pneumatic, hydraulic, and plumbing systems as well as rides and themed attractions.
Utilizes hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.
Position functions will include custodial duties, re-lamping & lighting systems, painting and wall repair, food and beverage equipment, shipping and receiving as well as exhibit setup and take-down.
The above list is not exclusive or exhaustive and may require undertaking such tasks as may reasonably be expected within the scope and grading of the role.
Perform other duties as assigned.
Qualifications & Experience
Education and Experience:
High School diploma or GED required. Technical college degree preferred. At least two years of service industry experience in a technical/themed environment. Self-motivated with previous maintenance experience with maintaining a wide range of equipment including rides. Experience in maintaining flexibility and the highest level of service in high-pressure and/or stressful situations.
Licenses and Certifications
Ability to obtain related licensures or certification as may be required to perform the essential function of the position or as required by law.
Lifting Requirements
- May be required to lift or carry items weighing up to 70 pounds with or without reasonable accommodation.
Benefits
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here)
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
USD $25.00/Hr.
Submit a Referral (https://hourlycareers-na-merlinentertainments.icims.com/jobs/7209/lead-technician/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834381883)
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Location (Country-State-City) US-MA-Somerville
Job ID 2025-7209
Employment Type Full-Time
Offer/Contract Type At Will (US Only)
Location Name LEGO Discovery Center Boston
Job Locations US-MA-Somerville