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Lahey Health Administrative Assistant, Court Services in Salem, Massachusetts

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services. Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.

About the Job

The Ambulatory Division with Beth Israel Lahey Health Behavioral Services (BILHBS) consists of several Community Behavioral Health Clinics that serve a diverse clientele in a variety of office-based and outreach-based settings. Our outpatient clinics aim to support children, adolescents, adults, families & couples with mental health and substance use disorders through counseling and therapy sessions and other group programming activities. Services include an addiction day treatment program, driver alcohol education & repeat offender programs, court evaluations, medication clinics and more. The Court Services Administrative Assistant position is a unique opportunity for an individual who wants to make a difference in the behavioral health field by ensuring seamless access to services.

The Court Services Administrative Assistant’s Responsibilities Are:

  • Collaborates with Director of Court Services, outpatient clinic leadership, various district and superior courts to meet client needs.

  • Provides program information to clients and schedules appointments as needed.

  • Maintains attendance, billing information, copayment and other documentation for Driver Alcohol Education (DAE) programs.

  • Manages and documents court services referrals, and conducts insurance verifications.

  • Responds to incoming calls, emails and other correspondence.

  • Provides status updates on court patients; Follows up with clients and reports to the courts on patients who do not show for appointments and/or evaluations timely.

  • Conducts orientation for new clients and runs group programming sessions as needed.

  • Assists in reconciling any issues with billing.


  • High school diploma or general education degree (GED) required.

  • A minimum of 1 year of experience in a related field is preferred.

  • Experience with Excel, Word, and electronic health records preferred.

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

REQNUMBER: 164238-1A