Massachusetts Healthcare Jobs

Duties and Responsibilities * * Responsible for responding to questions and case resolution concerning Commercial Driving Licenses (CDLs). This includes analysis of information supplied to the RMV (via AAMVA) concerning identity and driving history and/or information contained within our licensing system. * Historical research of Tier II data (ALARS) as well as information stored in microfiche may be warranted. Incumbents are required to make decisions and correct records concerning identity, eligibility, and or driver history whether it be here or in another jurisdiction. * Incumbents are specialized in the ATLAS licensing system and often are tasked with expert user capabilities not available to Service Center functionality. On a daily basis, incumbents process licensing/identity information (including images of documents and of persons) and review driver history in order to determine whether a CDL holder or CDL candidate is eligible for a commercial license/permit and or what disqualifications should apply as a CDL holder in Massachusetts. * Expert knowledge of licensing systems, licensing policies, Federal Motor Carrier regulations, Real ID requirements, DHS rules/regulations, SAVE processes, as well as AAMVA’s messaging is essential for accurate resolutions. * Has a full understanding of and access to UNI, Unified Network interface (AAMVA’s application transmitting licensing and identity information), to send and receive daily electronic requests to other states to terminate a Driver’s License and or ID card. * Has a full understanding of the Problem Driver Pointer System (PDPS) in order to properly review and decide whether a person’s record is eligible for a driver’s license. * Has a full understanding of the Commercial Driver License Information System (CDLIS) in order to properly review and decide whether a person’s record is eligible for a commercial driver’s license. * Has a full understanding of the Systematic Alien Verification for Entitlements Program (SAVE) in order to properly review and decide whether a person’s record is eligible for a driver’s license. * Researches and analyzes data to determine what state a person actually belongs. * Researches and analyzes data to determine what incidents (offenses, violations, incident dates etc.) belong to a specific record. * Researches and analyzes data to determine if a person is eligible for a CDL. * Works with other jurisdictions to determine which state owns a pointer (which state a person actually belongs to). * Categorizes errors and prioritizes resolution actions by working with internal and external entities as necessary. * Maintains liaison to Driver Licensing Authorities nationwide. * Maintains awareness of compliance changes as introduced by FMCSA, AAMVA, DHS and/or other authorities affecting the issuance of a driver’s license and Identification Card. * Researches and communicates information concerning a Driver’s License, ID or Driving record data with the public, other internal departments, and other permitted entities including but not limited to law enforcement and other jurisdictions. * Provide business policy and procedure support to Service Center staff conducting Commercial Driver License transactions. * Review documentation and records to determine transactions are being completed in compliance with state and federal requirements. * Notify supervisor of instances of non-compliance with the CDL Program applicable laws, regulations, policies, and procedures. * Perform error corrections and update records as needed when issues are detected. * Identify business transaction trends, customer trends, or employee commercial related transaction performance trends that create impediments for the RMV to be incompliance with FMCSA and state and federal requirements. *Pre‐Hire Process Upon a conditional offer of employment, applicants must agree to and successfully satisfy: (i) a comprehensive name‐based and fingerprint‐based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position. About MassDOT * The 4,000 employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers. MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. *Minimum Entrance Requirements * This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Current MassDOT employees should use their internal MassCareers account to apply. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position. Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions A Bachelor’s or higher degree may be substituted for the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. SPECIAL REQUIREMENT: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License may be required. * For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us. * For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722. * For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935. *Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Compliance and Certification* *Organization: Massachusetts Department of Transportation *Title: *Compliance Officer I - CDL Location: Massachusetts-Quincy - 25 Newport Ave Ext Requisition ID: 250002B4