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Blue Cross Blue Shield of Massachusetts Clinical Registered Dietician l Medicare Advantage in Quincy, Massachusetts

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The Clinical Registered Dietician focuses on arranging and coordinating services that a member needs to get well or stay well. The Clinical Registered Dietician also works to remove barriers that prevent the member from engaging in an appropriate plan of care. The Clinical Registered Dietician will be working with a team of other dedicated and compassionate nurses and providers to help meet department business objectives and measures. The Clinical Registered Dietician will be using a member-centric, collaborative process involving assessment, planning, targeted intervention and advocacy, for our members. The Clinical Registered Dietician will work with the member to identify options and services that meet their specific health needs through the health care continuum to promote optimal, cost-effective outcomes.

KEY RESPONSIBILITIES:

  • Assess and evaluate member or family support needs by using various data tools and resources

  • Demonstrates clinical expertise and expanded knowledge of advanced nutrition and application to the complex patient

  • Assist members and their families in the administration of their health plan benefits, promote medication compliance, coordinate care with treatment providers, PCP’s and other providers including VNA providers

  • Assist the member in shared decision-making and goal setting to meet their nutrition care plan

  • Evaluates nutrition plan and provides follow-up as needed.

  • Collaborate within a team of professionals (supervisors, managers, account representatives, member service associates, and physicians) to conducts a nutrition assessment, which includes obtaining a nutrition history, review of risk factors, and medical history, and identification of nutrition behaviors contributing to risk

  • Discusses results of nutrition assessment with patient identifying areas where patient can decrease health risks.

  • Interact with treatment providers, PCPs, and physicians as needed to support the plan of care

  • Monitor for clinical quality concerns and refers appropriately

  • Provides telephone triage and crisis intervention when situation warrants, collaborating with utilization management peers when appropriate

  • Promote Healthy Easting Habits to prevent and treat illness through dietary modification education

  • Will need to understand regulatory requirements for Medicare Advantage:

QUALIFICATIONS & SKILLS:

  • Ability to adapt and be flexible to change as priorities within this environment change constantly

  • Willingness to learn new skills from both a business and clinical perspective

  • Strong teamwork and communication skills as well as ability to be self-directive

  • Cultural competence (demonstration of awareness, attitude, knowledge, and skills to work effectively with a culturally and demographically diverse population)

  • Clinical assessment (ability to interpret, evaluate, and clearly document complex medical information using a directive and focused approach in order to identify relevant and actionable conditions, circumstances, and behaviors)

  • Care planning (ability to identify and clearly document member-driven, specific, measurable activities that address actionable conditions, circumstances, and behaviors in order to improve health outcomes and cost-effectiveness of services)

  • Member collaboration and engagement (ability to secure and maintain the motivation, participation, and collaboration of all relevant parties in a purposeful plan to improve health outcomes and cost-effectiveness of service delivery)

EDUCATION & RELEVANT EXPERIENCE:

  • Active MA Registered Dietitian licensure. Please Note: Any restrictions against a license must be disclosed and reviewed.

  • Bachelor’s degree preferred in Nutrition/Dietetics; masters a plus

  • 3-5 years direct patient clinical experience, (private practice, home care, hospital, or extended care facility)

  • Knowledge of managed care plans and health insurance experience a plus

  • Ability to demonstrate proficiency with multiple Information Technology systems

LocationQuincyTime TypeFull time

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

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