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Jordan Hospital Volunteer Assistant in Plymouth, Massachusetts

Duties/Responsibilities:

  • Provide screening to visitors or patients per current COVID-19 protocol.

  • Distribute masks in accordance with current COVID -19 protocols.

  • Assist with other errands as needed included but not limited to (lab runs, deliveries, transporting patients to outpatient clinical areas, flower deliveries, putting packets together).

  • Assist in facilitating Volunteer Services activities and office management.

  • Provide coverage for Urann and Pavilion information desks.

  • Answer telephone, prioritize calls and consult with appropriate parties to find resolution.

  • Able to direct patients and visitors to destinations in the hospital.

  • Able to problem solve situations.

  • Maintain schedule for volunteers, filling slots to cover illness and days off

  • Assist with orientation and education of both junior and senior volunteers.

  • Advise and counsel volunteers along with the Director and in case of Director’s absence.

  • Input data in to VSys system.

  • Assist with maintaining volunteer records and evaluations, including health records mandated by federal and state agencies.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required:

  • Ability to type 40 wpm.

  • Computer literate, MS Word required, MS Excel preferred, VSys preferred

  • Able to work independently with minimal supervision.

  • Demonstrated excellent customer service skills.

  • Demonstrated excellent decision making and problem solving skills.

  • Excellent verbal and written communication skills.

  • Enjoy working with junior and senior volunteers.

  • High school graduate, ability to read and write English at 12th grade level. Business and Human Relations courses a plus, as well as excellent communication skills.

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