Job Information
Jordan Hospital Volunteer Assistant in Plymouth, Massachusetts
D uties/Responsibilities:
Provide screening to visitors or patients per current COVID-19 protocol.
Distribute masks in accordance with current COVID -19 protocols.
Assist with other errands as needed included but not limited to (lab runs, deliveries, transporting patients to outpatient clinical areas, flower deliveries, putting packets together).
Assist in facilitating Volunteer Services activities and office management.
Provide coverage for Urann and Pavilion information desks.
Answer telephone, prioritize calls and consult with appropriate parties to find resolution.
Able to direct patients and visitors to destinations in the hospital.
Able to problem solve situations.
Maintain schedule for volunteers, filling slots to cover illness and days off
Assist with orientation and education of both junior and senior volunteers.
Advise and counsel volunteers along with the Director and in case of Director’s absence.
Input data in to VSys system.
Assist with maintaining volunteer records and evaluations, including health records mandated by federal and state agencies.
It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.
Education/Experience Required:
Ability to type 40 wpm.
Computer literate, MS Word required, MS Excel preferred, VSys preferred
Able to work independently with minimal supervision.
Demonstrated excellent customer service skills.
Demonstrated excellent decision making and problem solving skills.
Excellent verbal and written communication skills.
Enjoy working with junior and senior volunteers.
High school graduate preferred, ability to read and write English at 12th grade level. Business and Human Relations courses a plus, as well as excellent communication skills.