Massachusetts Healthcare Jobs

MassHire JobQuest Logo

Job Information

Berkshire Health Systems Access Intake Coordinator in Pittsfield, Massachusetts


  • Greets all patients and families presenting to ER for services and initiates registration process in Meditech. Lays the foundation for a positive patient experience by providing a courteous and professional reception to our facility. Effectively communicates with Triage Nurse and Patient/Family Liaison in order to expedite patient’s access to services. Accurately and efficiently enters required demographic and visit information into Registration System.

  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)

  • Experience:

  • Meditech experience preferred. One year experience in hospital environment with patient care or patient relation experience preferred.

  • Education and Training:

  • Medical terminology preferred

  • License, Certification & Registration:

  • Other Requirements:

  • Proven typing ability (40 wpm) and computer skills (ie. Meditech).

  • Manual dexterity necessary for typing/computer purposes.

  • Demonstrated strong verbal and written communication skills.

  • Ability to speak/understand Spanish preferred.

  • Must demonstrate and maintain a high level of customer service awareness and skills.

  • Proven ability to interact appropriately with the community, hospital staff and physicians and maintain high level of confidentiality.

  • Must possess and demonstrate strong organizational skills and flexibility.

  • Ability to speak the English language in a clearly understandable manner.

  • Ability to troubleshoot/maintain proper operation of business equipment preferred.