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Baystate Health Behavioral Resource Tech Baystate Wing Hospital in Palmer, Massachusetts

Baystate Health, western Massachusetts's premier healthcare provider, and home to Baystate Wing Hospital (BWH), a 74-bed community hospital located in Palmer, MA 0ffers 24-hour emergency care and a broad range of inpatient, outpatient and behavioral health services is looking for a Full-time , Behavioral Resource Tech to join our Team!

Department Description:

A Behavioral Resource Technician (BRT) is responsible for providing continuous observation of the patient or patients they are assigned to. The BRT role is to ensure that the patient does nothing to harm themselves or others. The BRT must maintain a safe environment and interact with the patient, family, and staff in a caring professional manner. As a member of the health care team, the BRT will provide care for the patient and may include bathing, feeding, toileting, ambulating, turning, and repositioning as assigned. When caring for two behavioral patients, minimal patient care is required. The BRT is responsible for reporting any changes in the patient's condition or behavior to the nurse immediately and documenting every 15 minutes during their shift. This description covers the essential functions of the position. Incumbent is expected to perform other similar and related duties as assigned. Management has the right to change or add to the job responsibilities at any time.

Position Highlights:

  • PPE and Safety

  • Member of a multi-disciplinary team

  • Abundant Benefits


  • Full-time, 40 Hours per Week

  • Evening Shift, 3:00 pm to 11:30 pm, including every other weekend and holiday

  • Position located at Baystate Wing Hospital, Palmer MA


  • High school diploma or equivalent

  • Experience as a direct health care provider, previous psych sitter, CNA, MA, HHA or PCA required

  • CPR-Basic Life Support (BLS) through the American Heart Association required

  • CPI Training Preferred

  • Demonstrates competency in reading comprehension, writing and following instructions

Sign-On Bonus Eligible with Experience!

Please submit resume with online application!

For more information, please visit us online at: s

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Basic Life Support - American Heart Association, Certified Crisis Prevention (within 60 days of hire) - Crisis Prevention Institute

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield