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Tufts Medicine Practice Manager of Merrimac Valley Cardiology in North Chelmsford, Massachusetts

If you are an experienced Practice Manager looking for career growth, we have an exceptional opportunity to manage a large, thriving Cardiology Practice. In this role you will oversee the daily operations for this practice with 13 physicians, 7 NPs and 45 employees including administrative, MAs, RNs and Technicians. Also 2 locations, primary location in Chelmsford (Research Place), satellite office in Lowell (Bartlett Street Medical Building).

The Practice Manager is responsible for managing the daily practice operations and related physician practice activities to ensure the delivery of efficient and cost-effective quality patient care across these 4 specialty practices. Provides managerial leadership and support to all practice providers and staff to create a cohesive culture and an environment that fosters innovation and growth across the organization.

Hours: Mon-Fri 8am-5pm

Duties and Responsibilities

  • Manages daily practice operations of one or more employed practices to ensure efficiency, patient flow and patient/employee satisfaction.

  • Responsible for day-to-day personnel issues including: hiring, conducting formal performance evaluations, discipline and coaching/mentoring practice personnel. Ensures comprehensive orientation plan is conducted for all new employees. Ensures staff compliance with policies and procedures.

  • Monitors and controls practice expenses. Maintains records of accounts payable, approves expenditures and requests payment of bills. Responsible for selection, purchase and delivery of equipment, furniture and supplies.

  • Conducts monthly meetings for all practice providers and staff to discuss new policies and procedures and provide updates to enhance delivery of care, satisfaction with service and resolution of problems.

  • Works collaboratively with the Central Billing and Finance Departments to fully understand the practice’s AR, denial trends, referral management and areas of improvement/training needed by staff and providers.

  • Assists in preparation and implementation of annual practice budget. Responsible for managing operations to the monthly budget and monitoring expenses and revenue.

  • Works collaboratively with Physician Services to ensure practice meets required compliance and clinical competency thresholds, OSHA regulations, Meaningful Use measures, AQC and MSSP quality measures.

  • Promotes the provision of cost-effective, high-quality health care services for patients, with emphasis on patient satisfaction. Implements and supports a system of performance improvement to ensure effective and efficient use of resources and smooth patient flow, while adhering to budget and optimizing physician productivity.

  • Serves as liaison between practices and various hospital departments (Physician Services, Information Services, Purchasing, PHO, Finance, etc.)


  • Bachelor’s degree preferred

  • 3-5 years of experience as a Practice Manager or Administrator

  • Prior Cardiology experience is a plus.

  • Excellent customer service skills

    About Lowell General Hospital: Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second-largest community hospital in Massachusetts. We have the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors.