Milford Regional Medical Center Emergency Department (ED) Registrar/Secretary in Milford, Massachusetts
Statement of Purpose:
Under the supervision of the ED Registration Supervisor, the ED Registrar/Secretary greets patients and visitors upon arrival with professionalism while identifying and responding to their needs and communicating all urgencies to the clinical staff. The ED Registrar/Secretary correctly identifies and bands each patient during Pre-Registration. The ED Registrar/Secretary obtains and/or verifies all patient demographic, contact information, insurance and eligibility information, as well as primary physician information during the bed-side registration process each visit as well as obtaining authorization/consent signatures. The ED Registrar/Secretary works closely with clinical staff, interpreters, and other ancillary areas in responding to needs of the patient and the Emergency Department. The ED Registrar/Secretary handles multiple calls and requests, responding timely and professionally. This reflects the general summary of the job description. The ED Registrar/Secretary performs other duties in working all areas of the Emergency Department as the need arises or as policies change. More specific duties are listed in this document and in the related addendums.
Education: High School Graduate
Certification / License: None - Medical Terminology helpful
Hospital/Physician Office experience helpful -Emergency Department experience helpful -Medical Secretarial Experience helpful
Data entry experience needed -Customer Service experience needed - Detailed /multi-tasking experience needed