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Labcorp Patient Intake Representative / Front Desk Clerk in Middleton, Massachusetts

Labcorp is seeking a team player that is motivated by the opportunity to help others for a position at our Patient Service Center in Middleton, MA.

Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Job Responsibilities:

  • Schedule patient appointments and greet patients upon appointment arrival

  • Ensure a welcoming environment for all patients and visitors

  • Assist patients with registration and check in procedures

  • Data entry of patient demographics and billing information

  • Verification of insurance coverage and collect/post payments to patient accounts

  • Collect and prepare specimens for testing and analysis when needed

  • Call physician offices to confirm the accuracy of test orders

  • Monitor and log patient wait times on a regular basis

  • Notify the supervisor of any patient issues in a timely manner

  • Promote and provide information about LabCorp patient services

  • Manage office supplies to ensure proper inventory levels

  • Open and close the office when required

  • Perform administrative and clerical duties as necessary


  • High School Diploma or equivalent

  • Prior experience in a customer service position

  • Experience in the healthcare field is preferred

  • Knowledge of medical terminology is a plus

  • Excellent customer service and strong verbal communication skills

  • Ability to work efficiently and effectively in a fast paced atmosphere

  • Proficient computer and typing skills

  • Alpha-Numeric Data Entry proficiency

  • Ability to pass a standardized color blind test




Monday - Friday (7:00am - 1:00pm)

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.