AccentCare, Inc. Community Liaison CML Home Health in Methuen, Massachusetts
Overview Why You’ll Love Being a Community Liaison at AccentCare Do you take great pride in achieving the best possible outcomes for patients? Are you passionate about providing exceptional care? Join the AccentCare team today as a Community Liaison. As a Community Liaison, you will have the ability to work at the top of your licensure while working one-on-one with your clients to provide them with customized care. Under the guidance of your physician, you will develop plans of care and utilize nursing theories, skills, and techniques to provide quality care to your clients on a daily basis. When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love as a Community Liaison. Join the AccentCare team and apply for this Community Liaison opportunity today! Responsibilities Community Liaison Responsibilities Manage HCHB workflow for tasks related to physician orders. This includes daily processing of workflow tasks that result in generation of orders needing to be sent or re-sent to the physician for signature. Organize orders and send or deliver to each physician using his/her preferred method for receiving orders. Coordinate with physician offices to identify changes in preferred delivery method and/or ways the process can be streamlined with physician office agreement. Track outstanding orders and complete follow-up tasks per the established process, including escalation as needed. Assist internal stakeholders as needed with obtaining non-orders documentation from external stakeholders who must provide it. Complete the orders management process for signed orders by receiving the orders, processing them as received into the EMR, and facilitating attachment based on order type. Communicate receipt of orders to other stakeholders based on the circumstances of each patient case. Qualifications Community Liaison Qualifications 1 – 3 years of experience. High school diploma required. Vocational or technical training in healthcare-related certification (CNA, MA) preferred. Able to identify opportunities for building rapport with customers and customer staff Able to manage time sufficiently to complete daily tasks as expected and ensure timely follow up for orders at designated time points and other times as needed.