Wellforce Unit Secretary in Melrose, Massachusetts
Under direct supervision coordinates and performs a variety of communication and secretarial functions on the patient care unit. Acts as the receptionist to patients, visitors, physicians and other hospital personnel. Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and HHS standards of behavior. Answers telephone calls and pages and relays messages according to Hallmark Health standards of behavior and service excellence. Maintains effective and efficient communication for the nursing unit. Coordinates communication during emergency situations or STAT requests or orders. Schedules patients for services, coordinating appointments with respective departments. Notes appointment date and time in Meditech and communicates information to the nurse. Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to Hallmark Health policy. Files pertinent data in appropriate patient’s record. Prepares charts for Medical Records upon discharge.
High Graduate diploma or equivalent required. 2 years of related experience strongly preferred. Excellent interpersonal, phone and organizational skills required. Must be able to work with detailed, confidential material and to work independently. Working knowledge of Microsoft Word, Excel and Outlook. Familiarity with medical terminology is preferred.