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Wellforce Call Center Associate in Melrose, Massachusetts

Under the direction of the Director of Food and Nutrition Services and the Clinical Nutrition Manager, this position is responsible for obtaining patients’ menu choices that are within their dietary restrictions. In addition, this position is responsible for checking the tray line for accuracy and temperature. Collaborates with members of the Food and Nutrition Services team to provide appropriate meal choices to patients. Communicate with Registered Dietitians for nutrition consults and when necessary to improve patient care. May be required to provide administrative assistance for the department.

High School diploma or equivalent required. Nutrition education background preferred. Familiarity with Food and Nutrition Services Department in a hospital setting helpful. Experience as a Diet Assistant preferred with on-the-job training provided. Must be able to read and write in English, make simple calculations, and follow oral and written directions. Strong customer service skills required.

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