Hallmark Health Physician Practice Consultant II in Medford, Massachusetts
Physician Practice Consultant II
Department:Information Services LMMER, 178 Savin Street, Malden, MA
Job Details:The Physician Practice Consultant is the primary contact and front facing customer service representative to the physician practices, both HHMA employed and private offices, for the hosted EMR/PM system. This person will work closely with office administration and clinical staff to provide front end support and training services for physicians to achieve optimization of the EMR/PM system to enhance workflow and patient care. The Physician Practice Consultant will work closely with the LMMER Application & Support Team to ensure that all issues and/or system changes are completed in a timely fashion and resolutions communicated appropriately to the physician offices. Qualified candidate will have a BS or BA with equivalent technical competency. Preference given to those with a healthcare related degree or certificate. Minimum of 5+ years experience implementing or supporting an EMR and PM software solution. Demonstrated ability to interact successfully with clients utilizing excellent communication and analytical/technical skills. Knowledge of Physician's Office or ambulatory medical care clinics, managed healthcare and PPO's strongly preferred.