Wellforce Health Image Associate in Medford, Massachusetts
Under the direction of the Manager the Health Image Associate will be responsible to register patients for services using the Hospital Information System. Orders Examinations, gives exam instructions to patients and answers questions concerning exams and insurance issues. Schedules patients for appointments. Sends patient's result letters and tracks patients follow ups. Assists with coordination of Grant Program. Excellent customer service skills, knowledge of third party billing requirements and effective communication skills will ensure this process is completed in a timely manner. Equally important is the ability to manage multiple tasks, work independently with minimal processing errors.
Knowledge, Skills and Abilities Required
High School Graduate or equivalent.
1 year experience in medical office or hospital. Knowledge of insurance plan requirements, medical terminology and PC knowledge.
Exceptional customer service skills are critical. Good interpersonal, organizational communication skills; both verbal and written. Ability to prioritize and respond effectively to multiple and /or changing job expectations.