Seniorlink/Caregiver Homes Care Manager in Massachusetts
The Care Manager works collaboratively with the care management team to assess consumers, establish and implement a person-centric plan of care, conduct regularly scheduled homes visits, and oversee consumer care. The care management team credentials caregivers and their homes and provides ongoing support and training.
Completes initial home assessments, collects required caregiver credentialing documents and ensures that all required home modifications are completed
Obtains a social history and conducts a psychosocial evaluation
Assists with obtaining information about and making referrals to, other health-care and community services
Coordinates consumer placement following acceptance to the program and ensures that all required forms and standard procedures are followed for the placement process. Identifies significant changes in consumer status and works with the care management team to conduct required assessments
Provide ongoing coaching to drive effective utilization of established best practices and protocols where appropriate
Works collaboratively to help develop and implement the consumer plan of care (POC). Monitors, reviews and updates Plan of Care per Company and regulatory standards; conducts on-site visits with each member at the qualified setting in accordance with regulatory standards
Oversees consumer care through regular communication and home visits, including review of and supervision of personal care services
Completes a care-management progress note corresponding with each on-site visit or encounter and upon significant change
Delivers consumer-specific training to caregivers on an ongoing basis and documents training and caregiver competency
Completes daily review of case record documentation for accuracy, completeness, compliance, and timeliness and conducts follow-up as needed
Collaborates and communicates regularly with clinical team, agency and support services, primary care physician, and other medical providers to ensure timely and appropriate delivery of consumer services
Participates in the discharge and transition planning and implementation
Reviews at least annually the suitability for the qualified setting
Ensures continuous survey readiness and compliance with accepted professional standards and practices and federal/state/local regulations including fraud, waste and abuse prevention; HIPAA and similar regulations; occupational safety and health standards; and company policies, procedures and performance standards.
Performs other duties as assigned
- Bachelor’s degree and at least two years of recent clinical experience working with elders or adults with disabilities or an equivalent combination of education and experience in related fields
Ability to travel (usually by automobile) within assigned geographic area; valid driver’s license and automobile insurance is required
Additional state-specific qualifications may be required
Working knowledge of case management systems, community service and delivery systems, and Microsoft Office suite
Seniorlink is a tech-enabled care management company dedicated to supporting family caregivers who help to keep care at home. Seniorlink combines Vela, the company’s proprietary care collaboration app, with evidence-based clinical protocols and the human touch of dedicated care teams that work in partnership with family caregivers. Seniorlink's care management solutions lead to improved outcomes, cost savings and improved consumer engagement and satisfaction for health plans and providers.
For more information, please visit www.Seniorlink.com.
Seniorlink is an Equal Opportunity Employer*
DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
*Seniorlink supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Seniorlink complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.
Seniorlink strives to create experiences that are accessible and welcoming to everyone, including making www.seniorlink.com and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.
External Company Name: Seniorlink, Inc.