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Tufts Medicine Senior Lab Support Technician in Lowell, Massachusetts

This is a fantastic opportunity for a Senior Lab Support Tech to be part of a Magnet recognized community hospital, where our mission is to put patients first in everything we do. At Lowell General Hospital we have an ambitious vision to Be One of the Best Community Hospitals in America and our Senior Lab Support Technicians play a key part in accomplishing this pursuit in acting as a leader!

Duties & Responsibilities:

  • Accurately identifies patients and patient samples per policy.

  • Ensures accurate ordering of tests in Laboratory Information System and clarifies confusing or incomplete orders.

  • Reviews workload to maintain a reasonable wait time of less than 20 minutes for the completion of most laboratory services.

  • Demonstrates proficiency in collecting of blood and other samples.

  • Demonstrates proficiency in performing EKG recordings.

  • Performs waived laboratory testing, including capillary glucose and hemoglobin.

  • Ensures specimen appropriateness and maintains specimen integrity through the specimen processing process.

  • Accurately reports test results, including timely communication of stat and critical results, with appropriate documentation in the LIS call queue.

  • Accurately distributes patient reports via faxing and/or prepares reports for mailing or courier delivery.

  • Maintains an organized work environment to enable another to take over job duties.

  • Assists with inventory management by documenting received and open dates on supplies as required by policy, and promptly notifying supervisor of low inventory.

  • Prepares biological samples, including centrifugation, storage, and packaging for transport to Laboratory in accordance with safety policies.

  • Demonstrates proficient use of the Laboratory Information System.

  • Take a lead role in training of new staff members.

  • Assists the Support Service Coordinator with managing daily workflows.

  • Assists Support Service Coordinator with development and implementation of new procedures and processes.


  • High School Diploma or GED Required

  • 3-5 years of experience in Phlebotomy, Specimen Processing, or Medical Assistanting

  • CPhT(ASPT) (Certified Phlebotomy Technician (American Society of Phlebotomy Technicians), Preferred

    What We Offer:

  • Competitive salaries & benefits

  • 403(b) retirement plan with company match

  • Tuition reimbursement

  • Free on-campus parking

    About Lowell General Hospital: Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second largest community hospital in Massachusetts. We have the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors. Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.