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Job Information

Lowell Community Health Center Patient Services Specialist in Lowell, Massachusetts

Job Responsibilities:

Serve as the primary contact for newand establishedpatients and customers accessing services at LCHC. Greets and welcomes patients and customers in a welcoming and professional manner. Registers patients with accuracy and efficiency, updates demographics, verifies insurance eligibility and collects co-pays. Inform patients of their rights and responsibilities as an_ LCHC_patient. Work collaboratively with other members of the health care team in order to provide superior patient care delivery. Provides overall excellent customer service to every patient.

Requirements:

High school diploma or equivalent, minimum of one year’s experience in a customer service related position preferably in a health care setting. Knowledge of Health Care system and insurance eligibility is a plus. Experience working with diverse communities and understanding of multi-cultural beliefs, practices and cultures is a plus.

Other Job Information (if applicable):

N/A

Work Schedule

Regular hour: 8:30am-5:00pm Evening hour: 11:30am - 8:00pm

Job Code: 2019-2148-009

Department: METTA

FT/PT Status: F/T (40 hrs/wk), Benefit Eligible

Location: 161 Jackson Street, Lowell, MA

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