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Job Information

Lowell Community Health Center Patient Services Specialist in Lowell, Massachusetts

Job Responsibilities:

Serve as the primary contact for newand establishedpatients and customers accessing services at LCHC. Greets and welcomes patients and customers in a welcoming and professional manner. Registers patients with accuracy and efficiency, updates demographics, verifies insurance eligibility and collects co-pays. Inform patients of their rights and responsibilities as an_ LCHC_patient. Work collaboratively with other members of the health care team in order to provide superior patient care delivery. Provides overall excellent customer service to every patient.


High school diploma or equivalent, minimum of one year’s experience in a customer service related position preferably in a health care setting. Knowledge of Health Care system and insurance eligibility is a plus. Experience working with diverse communities and understanding of multi-cultural beliefs, practices and cultures is a plus.

Other Job Information (if applicable):


Work Schedule

Regular hour: 8:30am-5:00pm Evening hour: 11:30am - 8:00pm

Job Code: 2019-2148-009

Department: METTA

FT/PT Status: F/T (40 hrs/wk), Benefit Eligible

Location: 161 Jackson Street, Lowell, MA