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Wellforce ED Clinical Resource Nurse in Lowell, Massachusetts

The ED Clinical Resource Nurse is a Registered Nurse with responsibility and accountability for the coordination of clinical activities and patient care twenty-four hours a day, three hundred and sixty-five days a year. Develops and sustains an environment that promotes excellence in clinical practice and customer satisfaction, while striving for optimal efficiency, productivity and utilization of all resources.

The ED Clinical Resource Nurse utilizes the nursing process, leadership skills and current evidence based clinical knowledge to assess the needs of the department, collaborate with health team members to coordinate patient care, to manage the flow of the emergency department, and set criteria for the quality of patient care. Provides patient and staff education, clinical supervision, and participates in unit based activities (quality assessment, shared governance, scheduling, quality review, staff development in-services, etc.). Provides supervision for staff members as charge nurse, and assumes increasing leadership responsibility for professional practice on the unit.

  • Participate in the professional development for self and other ED team members

  • Creates an environment of learning where questions and innovations are expected and welcomed.

  • Offer direct, timely feedback to staff regarding practice concerns and compliments

  • Encourage professional growth – In-services, Councils, Clinical Ladder, Certificate, School…

  • Education – Identify specific needs of groups or individuals and work with education/management to address those needs in a timely manner

  • Assist with management of unit schedule

  • The resource RN will act as the charge nurse when assigned on the unit

  • Round on patients and families every shift and more if possible

  • Actively participate in improving perceptions of care - Immediately respond to concerns/complaints and solicit compliments

  • Round on staff each shift

  • Be visible and available to answer questions, assist with treatments/procedures, admit/discharge patients…

  • Designated resource for all novice staff and floats

  • Assign unit breaks for fellow teammates

  • Manage daily assignments for nurses and techs

  • Provides direct patient care as needed

  • Round on Physicians every shift

  • Assist with concerns and welcome compliments

  • Promote excellent relations between ED staff and others on each unit in the hospital

  • Participates in hospital shared governance councils

  • Supports unit performance improvement

  • Mentors staff to provide evidence based practice and clinical care

  • Utilize the available resources in a cost effective manner

  • Flex staffing per matrix and patient acuity while adhering to budget

Hours: 36 hours per week: 11am-11:00pm


  • Valid MA RN License and 3-5 years of ED RN experience

  • BLS, ACLS required

  • CPI, TNCC, ENPC, ICS100, ICS700 (required?)

  • Certifications preferred: CEN, CPEN, TCRN