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Wellforce Case Manager in Lowell, Massachusetts

If you are a RN Case Manager that enjoys working with complex cases that require strong problem solving skills, this is an exceptional opportunity to join a Magnet Recognized, community hospital that delivers on our promise of providing Complete Connected Care.

Lowell General Hospital is an outstanding place to work and offers amazing advancement opportunities for our staff. As a Lowell General nurse, you can take part in our Clinical Advancement Program which recognizes nurses who consistently expand their roles by providing exceptional patient care. We have competitive salaries & benefits, shared governance, tuition reimbursement, clinical mobility tracks and free on-campus parking. Staff are encouraged to participate in our unit based council or one of the many council opportunities.

Position Summary:

The RN Case Manager at the Saints Campus is responsible and accountable for the management of care for an assigned patient population by service line and across the continuum of care. The RN Case Manager works to achieve daily clinical, quality and cost outcomes by providing well-coordinated experiences for patients/families through the synchronization of care activities of multiple disciplines and negotiation with third party payers.

  • Demonstrate great assessment skills and knowledge to accurately develop and implement a comprehensive care plan specific to the identified need/s.

  • Coordinate all aspects of the patient's care plan including by not limited to home health care / hospice referrals, home infusion services, DME, transportation, etc.

  • Facilitate communication and coordination among members of the interdisciplinary team. Involve the patient in the decision-making process in order to minimize fragmentation in the services provided.

  • Communicate the patient's preferences, serving as their advocate and verifying that interventions meet their individualized needs and goals of treatment.

  • Provide information about resources and options available in the community and coordinate service delivery.

  • Identify and address client risk factors and/ or obstacles to care

  • Educates the patients and families regarding various symptoms and consequences related to their specific diseases, conditions and treatment.

  • Completing indicated notifications for and pre-authorizations of services and medical necessity reviews based on payer's requirements and utilization management procedures.

Hours: 32 - 40 hours per week: 8:30am - 5:00pm Weekend and holiday rotation, every 4th or 5th weekend, subject to change


  • MA licensed RN with BSN or equivalent preferred.

  • 2+ years of clinical experience

  • Some discharge planning or case management experience preferred.

  • Requires strong written and verbal communication skills.

Magnet Designation: The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care in October, 2010 and re-designated in April, 2015. The Magnet Recognition Program recognizes healthcare organizations that are dedicated to nursing excellence, professionalism and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only 6.7% of hospitals hold this prestigious designation and only 4% of hospitals receive Magnet Re-designation.

About Lowell General Hospital: Part of the Circle Health network, Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second largest community hospital in Massachusetts. We have the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors.

As a proud member of Wellforce, we work with affiliates Tufts Medical Center, Hallmark Health and NEQCA to provide the highest quality care to communities throughout Massachusetts.

Circle Health / Lowell General Hospital is an Equal Opportunity Employer.