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Tufts Medicine Case Manager in Lowell, Massachusetts

Eligible for Up to $10,000 Sign On Bonus!

If you are a RN Case Manager that enjoys working with complex cases that require strong problem-solving skills, this is an exceptional opportunity to join a Magnet Recognized, community hospital that delivers on our promise of providing Complete Connected Care. Hours: 16 hours per week: Every Sat and Sun 7am-330pm

Position Summary: The ED Case Manager is the central point of contact to ensure patients are cared for in the right care location which includes acute, ambulatory, home care, skilled nursing facility, mobile integrated health, or Circle's outpatient ConnectCare Hub. In this role you will:

  • Serves as a patient advocate

  • Proactively uses automated data algorithm to identify all patients at high or emerging risk for readmission upon arrival to ED.

  • Assesses high or emerging at risk patients' specific physical, emotional, educational, social, and cultural care needs and uses assessments as a basis for developing a Plan of Care that addresses gaps in care.

  • Collaborates with all members of the interdisciplinary team to facilitate patient flow to right location of care that supports reducing gaps in care.

  • Collaborates with physicians, healthcare teams, and the patient/family in determining patient’s Plan of Care.

  • Implements the Plan of Care to achieve the identified expected outcomes for the patient.

  • Utilizes home care, skilled nursing facilities, mobile integrated health, Circle's ConnectCare Hub, and other community resources and systems to implement the plan of care by facilitating referrals when appropriate to reduce physical, social, and/or economic barriers to care.

  • Provides education for the patients and families and documents according to policy.

  • Prepares, organizes, and presents data on patient outcomes which include volumes and care location outcomes.

  • Substantiates activity by documentation in the patient record that is entered in a clear, concise, organized, and timely manner.

  • Assists in meeting population health goals by linking families and communities to essential resources.

    Hours: Every Saturday and Sunday, 7am-3:30pm.

    Location: Main Campus


  • MA licensed RN with BSN preferred.

  • 2+ years of clinical experience

  • Some discharge planning or case management experience preferred.

  • Requires strong written and verbal communication skills.

    What We Offer:

  • Competitive salaries & benefits

  • Clinical Advancement Program which provides advancement opportunities and financial rewards

  • 403(b) retirement plan with match

  • Shared governance: Nurses are involved in all decisions.

  • Tuition reimbursement

  • Clinical mobility tracks

  • Free on-campus parking

    Magnet Designation: The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care with our 3rd designation achieved in August 2020. The Magnet Recognition Program recognizes healthcare organizations that are dedicated to nursing excellence, professionalism and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only 2% of hospitals have attained a 3rd Magnet designation.

    About Lowell General Hospital: Part of the Circle Health network, Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second-largest community hospital in Massachusetts. We have the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors. Circle Health / Lowell General Hospital is an Equal Opportunity Employer.