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Veterans Affairs, Veterans Health Administration Health System Specialist in Leeds, Massachusetts


The position is located in the Office of the Chief of Staff at the Northampton Veterans Affairs Medical Center, which provides services to approximately12,000 veterans ages 18 through the geriatric years with all diagnoses found in late adolescence, early mid-life and late adulthood. The incumbent serves as the Administrative Officer in a capacity that coordinates, directs, facilitates, and advises all administrative activities within the functions under the purview of the Chief of Staff.


Some duties may include: Conduct and direct studies requested by the Medical Center Director and recommend solutions and supervise the implementation of the solutions once they are approved. Be responsible for clinical issues/standards identified by the OIG, or TJC including the Medical Center Bylaws. Conduct and direct special studies and analyze complex problems relating to administrative issue concerning the Chief of Staff. Develop procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems and line or operating programs and the accomplishment, evaluation, and/or monitoring of audits, inspections, or management or internal control reviews. Determine resource requirements and recommend resource allocations based on priorities and needs. Prepare responses for submission to the Office of the Secretary, including ExecVA inquiries, VAIQ assignments and other patient or facility inquiries. Serve as an active team member with the executive office staff and ELT member's direct reports and oversees the daily operations of their ELT member's executive office activities Participate on VISN and national committees and work groups and represent the facility at regional and national trainings, conferences and meetings. Review new policies, directives or other guidance and provide input to VA Central Office on the content of the draft policy, directive or guidance through the VISN and analyze the local impact and implementation for this facility. Review suspenses that come in from VA Central Office through the VISN for appropriate assignments and review responses for accurateness and completeness prior to submission to the VISN for response to VA Central Office. Assist in the management and follow up of all issues within their ELT member's purview. Work Schedule: Monday - Friday 7:30 am - 4:00 pm

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Health System Specialist/PD002330

Financial Disclosure Report: Not required


Conditions of Employment


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/20/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Prepare reports and briefings on results of studies and is responsible for the collections, interpretation and analysis of quantitative and qualitative data relevant to programs being evaluated. Develop, analyze, evaluate, advise on, or improve the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, delegations of authority, management control, information and documentation systems, and similar functions of management. Analyze management techniques, processes, and styles for improving organizational effectiveness. Evaluate and make recommendations for effective organizational changes. Analyze multifunctional programs within the medical center, functions, and organizations to determine whether the management system in current use efficiently accomplish objectives sought and whether they provide controls necessary for sound management. Education: No educational requirements. You will be rated on the following Competencies for this position:

Administration and ManagementAnalysis and Problem SolvingAnalytical ThinkingChange ManagementPartnering Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. It occasionally requires carrying of light objects such as files, books and papers; some walking, standing and bending. No special physical qualifications are required. Working Environment: Work is typically performed in an adequately lighted and climate controlled office. Will require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at


There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional Information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.